Internship Coordinator

Apply now Job no: 492617
Work type: Staff Full-Time
Location: Denver, CO
Categories: Student Affairs / Services

The Practicum & Internship (P&I) Coordinator works within the RMIS and CP departments with a primary focus on the online Master of Arts in School Counseling and Master of Library and Information Science programs, toward supporting the mission of each individual program. This individual is responsible for complex administrative duties collaborating with Program Leads, faculty, placement site supervisors and personnel, University constituents and other pertinent stakeholders to facilitate and promote successful placement of students for various fieldwork placement assignments (e.g., practicum; internship) associated with each program. The P & I Coordinator is responsible for all administrative functions related to placement assignments including, but not limited to student records, coordinating placement opportunities, authorization/approval paperwork, evaluations, and surveys associated with the placement process.

Position Summary

The position requires exceptional communication and organization skills. It requires the ability to build and foster relationships, to establish and maintain confidentiality, and to be a liaison with both external and internal stakeholders (e.g., placement site personnel; DU students, faculty, staff, and administration). It also requires knowledge of associated accreditation and certification/licensure policies, as well as the ability to manage multiple tasks and set priorities.

Essential Functions

  • Communication & Record Management (40%)
    • Leads annual review of forms, policies, and other documents related to the P & I experiences and makes updates to each as needed, based on decisions and/or changes in relevant policies at any level (i.e., program; College; University; State; accreditation)
    • Tracks student feedback that may inform updates to P & I policy, procedure, and/or communications
    • Identify themes and patterns in formal and informal feedback regarding sites, students, and policy issues
    • Point of contact for P & I related issues and stakeholders (e.g., course leads; partner placement specialist), providing clear, accurate, and timely information to constituents
    • Coordinator of hourly logs, student P & I records, feedback from site supervisors, section instructors, and students, and other relevant documentation
    • Supports placement site contract management as needed
    • Collaborates with the Associate Director for Accreditation toward assessment and accreditation efforts
    • Escalates issues and concerns to Program Lead as appropriate
    • Produces data for requests per Program Lead approval
    • Other duties as assigned 
  • Clinical and Field Experiences (60%)
    • Provides broad oversight of student placements in various P & I settings
    • Serves as liaison for Program Leads with all stakeholders regarding P & I experiences
    • Facilitate site supervisor onboarding and training processes
    • Placement approvals
    • Monitors placement pacing process (e.g., who has sites, who doesnt; who has issues or needs special attention; has all paperwork been received as appropriate)
    • Manage escalations and feedback from section instructors and placement specialists
    • Manages program efforts toward community building and professional development among site supervisors
    • Escalates issues and concerns to Program Lead as appropriate
    • Other duties as assigned

Knowledge, Skills, and Abilities

  • Ability to work with diverse populations
  • Interpersonal and organizational skills
  • Ability to multi-task and prioritize with knowledge of larger context and programmatic goals
  • Work both independently and on a team
  • Initiative
  • Time management skills to develop and maintain policies and procedures in a fast-paced, deadline-focused environment
  • Self-motivated
  • Proactive
  • Strong written and oral communication skills
  • Attention to detail
  • Ability to work with multiple programs, learning details and nuances of each program
  • Ability to research and gather information regarding new and existing placement opportunities
  • Ability to learn and apply principles and policies that guide each program

Required Qualifications

  • Bachelors degree in related field from an accredited college or university
  • Experience within a professional educational or training environment (e.g., P-12 school system)
  • Demonstrated experience with Microsoft Office and comfort with technology

Preferred Qualifications

  • Graduate degree in related field from an accredited college or university
  • 1+ years experience in a similar role in an educational setting
  • Experience working with stakeholders at all levels of an organization/institution
  • Experience in/understanding of higher education
  • Experience/familiarity with Banner or other student information system
  • Familiarity with clinical experience in higher education
  • Experience in a direct support relationship in an institution of higher education or similar type organization
  • Familiarity with educational requirements related to School Counseling and/or Library and Information Science

Working Environment

1. Standard office environment.
2. Unexpected interruptions occur often and stress level is moderate to high.
3. Noise level is quiet to moderate.

Physical Activities

1. Ability to sit in front of a computer for an extended period of time.
2. Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m. Evenings and weekends as required. 

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) on August 23, 2019.

Special Instructions
Candidates must apply online through www.jobs.du.edu">jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Range:
Salary will be determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information.

Please include the following documents with your application:
1. Resume
2. Cover Letter: Within your cover letter, please address your relevant experiences and potential approach to the responsibilities of the outline position 

The University of Denver is committed to enhancing the diversity of its faculty and staff. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, military/ veteran status or any other status protected by law.

All offers of employment are based upon satisfactory completion of a criminal history background check.

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