Information Technology (IT) supports the vision, values, mission, and goals of the University through providing IT infrastructure, systems, administrative applications, academic resources and related services to faculty, students and staff. Embracing DU’s Impact 2025, the division partners with administrative and academic units to align strategic goals and operational plans, providing unified service in the spirit of “One DU”.
The Digital Media Services Department, located within the Anderson Academic Commons, provides customer focused support for audio, digital, and visual technology resources campus-wide, at the University of Denver, which includes: general and a variety of non-general classrooms, audio visual event resources and requests, video production services, video streaming for live events, audio visual services for commencement, video teleconferencing, audio visual design consultation services, and senior level and board of trustee meetings on and off campus.
Reporting to the Lead Video Media Technician in the Digital Media Services Department, this position is responsible for completing and delivering video projects through a wide range of video delivery formats; responsible for live shoots of University events, student recitals, internal workshops, course content for online learning, and special events that may require collaboration with internal department and external vendors; reformatting and encoding a variety of video sources to make available for streaming and for archival purposes. The position requires the technician to remain current with industry best practices and to possess an understanding of established procedures and to apply skills and knowledge in multiple functions.
- Performs on-site camera operation for university events, workshops, classroom capture, course content for online learning, student recitals, and special events that may require collaboration with internal department and external vendors.
- Produces post production content: Logs and captures camera media at required format and resolution; provides DVD authoring, editing and dubbing of audio/video tapes; edits using professional resources such as Apple’s Final Cut Studio, Sony Vegas Pro, or similar tools.
- Supports Digital Production Services and Digital Media Center for video and audio reformatting and helps determine the causes of technical problems and find solutions when appropriate.
- Assists faculty, staff and students in the operations of A/V equipment. Performs proper recording techniques to insure quality recordings. Operates controls to maintain correct sound levels for events. Provides information to principal users regarding policies and procedures for all media services.
- Schedules telephone, walk-ins, and e-mail requests for A/V equipment checkout, Video Creation Studio requests, and live video productions.
- Participates as a member of the department’s team structure and performs other duties assigned.
Knowledge, Skills, and Abilities
- Strong verbal and interpersonal communication skills.
- Must be able to communicate with diplomacy, tact, and judgment, both in person and on the telephone.
- Basic math skills. Experience with Excel preferred.
- Must be able to analyze, troubleshoot, organize work, set priorities and develop possible solutions for problems.
- Ability to prioritize work requests and be able to concentrate and not be distracted while performing task.
- Good organizational skills, punctuality, and dependability.
- Must be able to interact with all members of the University community.
- Must be able to perform well under pressure and be able to change behavior in relation to others actions.
- High school diploma or GED.
- Previous experience using Adobe, Sony Vegas Pro 8, Photoshop CS, DVD Studio, and using Apple operating systems.
- Prior customer service experience.
- Bachelor’s degree or equivalent combination of education and experience in producing digital media and technology.
- Previous experience with HD non-linear editing and Sony XDCAM and Cannon DSLR HD camera operations.
Monday – Friday, 8:00 a.m. – 4:30 p.m. Evenings and weekends as required.
For best consideration, please submit your application materials by 4:00 p.m. (MST) Thursday, August 13th, 2020.
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.
The hourly range for the position is $19.50 - $20.50.
Please include the following documents with your application:
- Cover Letter
The University of Denver is committed to enhancing the diversity of its faculty and staff. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, military/ veteran status or any other status protected by law.
All offers of employment are based upon satisfactory completion of a criminal history background check