Head of Access Services - Law Library

Apply now Job no: 492922
Work type: Faculty Full-Time, Staff Full-Time
Location: Denver, CO
Categories: Faculty, Library Professionals, Business Operations / Services

The University of Denver Sturm College of Law is a national leader in experiential legal education, a recognized innovator in legal pedagogy, and the home of multiple nationally-recognized programs and centers, including a Top-10 program in legal research and writing. Located in a state-of-the-art LEED Gold facility on the campus of the University of Denver, the Sturm College of Law has a strong commitment to supporting faculty research, to training highly skilled and professionally aware lawyers, and to exposing students to the range of legal technologies relevant in their future practice settings.

Position Summary

Reporting to the Assistant Director of the Westminster Law Library, the Head of Access Services is responsible for the day-to-day management of the law library’s access services functions, including general circulation functions, reserves, shelving, stacks maintenance, signage, and interlibrary loan, among other duties. The Head of Access Services will hire, schedule, train, manage, and back up the part-time hourly workers who staff the law library’s circulation desk. The individual who holds this position will be significantly involved in library-related outreach and will serve as a liaison to the law school’s various student-edited law journals, facilitating their use of research-related materials and the University’s institutional repository.

This position will be classified either as staff or as faculty (the latter, on a long-term contract within the University Libraries series) depending on the qualifications of the successful candidate. A candidate appointed to a faculty position will require a JD degree (or its equivalent) and a commitment to regular teaching in the law library’s Certificate in Legal Research program and the Sturm College of Law.

Essential Functions

  • Plan, develop, coordinate, manage, and participate in the day-to-day access services functions of the law library, including general circulation functions, reserves, shelving, stacks maintenance, signage, and interlibrary loan. Responsibilities include setting new policies, procedures, and workflows, as well as regular evaluation of the effectiveness of such services.
  • Work closely with the Assistant Director in areas such as access services planning, budgeting, monitoring, and assessment.
  • Participate in the law library’s management team, along with the Director, the Assistant Director, and the Head of Technical Services, which manages the law library’s day-to-day operations.
  • Manage and participate in the daily operations of the law library’s resource sharing programs, including interlibrary loan and Prospector.
  • Hire, schedule, train, manage, and back up the part-time hourly workers who staff the law library’s circulation desk. This includes regular approval of their time in the University’s electronic timekeeping system.
  • Supervise the work of the law library’s part-time Weekend and Evening Circulation Supervisor.
  • Contribute to the law library’s continuing implementation of its integrated library system, including better configuration and utilization of the circulation module.
  • Stay abreast of new developments in library access services, including innovative ways to use technology to improve relevant workflows, and lead efforts to adopt them in the law library.
  • Provide high-quality service at a combined circulation and reference desk.
  • Serve as the primary contact for building management issues (e.g. facilities requests, technology-related troubleshooting, weather-related issues, and security) and take a management role within the law library in addressing such issues as they arise. This entails working closely with the law school’s Assistant Dean of Business & Operations and Operations Assistant, as well as IT Managers within the law school and the University at large.
  • Engage in regular law library marketing and outreach, including the creation of signs, displays, and other outreach efforts. This may include working in collaboration with the law school’s Assistant Dean of Marketing & Communications.
  • Serve on relevant University- and unit-level committees.
  • Perform other duties as assigned.

Knowledge, Skills, and Abilities

The following skills are critical to success in this position:

  • A strong customer service orientation.
  • Technological proficiency with demonstrated aptitude for learning new software and systems.
  • Proficiency in library-related technologies used to support access services, including online catalogs and interlibrary loan platforms, or a demonstrated potential for rapid growth into such skills.
  • Strong analytical ability and problem solving skills and the capacity to exercise independent judgment.
  • Supervisory and training skills or a demonstrated potential for rapid growth into such skills.
  • The ability to work both independently and as a team member.
  • The ability to establish and maintain effective and collaborative working relationships, both inside and outside the law library.
  • Excellent time management and organizational skills.
  • Attention to detail, timeliness, and dependability.
  • Adaptability and flexibility.
  • Excellent oral and written communication skills.
  • Project management skills.
  • The ability to work flexibly with a diverse community of faculty, students, staff, and other patrons.
  • Ability to work evenings and weekends.

Required Qualifications

  • MLS in Library & Information Science (or equivalent) from an ALA-accredited institution. (Note: A Bachelor’s Degree and substantial relevant work experience may substitute for the MLS degree.)
  • FOR FACULTY APPOINTMENT ONLY: JD (or equivalent) from an ABA-accredited law school.

Preferred Qualifications

  • Prior work experience in access services.
  • Prior work experience in an academic library.
  • Prior work experience in a law library.
  • Prior experience hiring and supervising part-time/hourly staff.

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) on Monday, March 2, 2020.

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Range

The University of Denver offers a competitive salary and it will be commensurate with qualifications and experience. In addition to the competitive salary, a generous benefits package is available. To review the benefits package, click here.  

Please include the following documents with your application:

  1. Resume or CV
  2. Cover Letter
  3. Names and contact information for three references

The University of Denver is committed to enhancing the diversity of its faculty and staff. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, military/ veteran status or any other status protected by law.

All offers of employment are based upon satisfactory completion of a criminal history background check.

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