Director of Residential Education

Apply now Job no: 493215
Work type: Staff Full-Time
Location: Denver, CO
Categories: Student Affairs / Services, Admin / Executive / Office Support

Student Affairs and Inclusive Excellence includes Housing and Residential Education, Academic Advising, Learning Effectiveness Program, Disability Services Program, Student Outreach and Support, Student Rights and Responsibilities, Sustainability, Inclusion and Equity Education, Health and Counseling, the Office of Student Engagement, Fraternity and Sorority Life, Discoveries Orientation, Parent and Family Engagement, the Cultural Center, Spiritual Life, Veterans Services, and Access and Transitions programs.

We are committed to providing students with the support and skills needed to become empowered citizens that positively impact the communities they are a part of, now, and in the future. We do so by challenging the student to:

  • Reflect on their values and identities;
  • Recognize their strengths and acknowledge areas for further growth;
  • Understand the importance of needing support and seeking it;
  • Cultivate their passions; and
  • Foster the public good.

Residential Education cultivates individuals and communities through creating and fostering growth centered transitions and educational living environments. The department provides students with the tools to successfully integrate into college life. Residential Education embodies dynamic change and innovation within the core values of Diversity and Social Justice, Sustainability, Student Development, and Staff Development.

Position Summary

The Director of Residential Education is responsible for the comprehensive Residential Education department. Specifically, the Director is responsible for the successful development, implementation and ongoing evaluation of all residential education functions and co-curricular programming. The Director oversees the management of all fiscal budgeting, student conduct, crisis response, and supporting the overall community within the residence halls. The Director reports to the Executive Director for Community and Residential Education. The Director must demonstrate a commitment to diversity, equity and inclusion and a demonstrated commitment to cross departmental, divisional and University collaboration.

Essential Functions

Departmental Leadership

  • Manages the strategy and execution of the day to day operations of the Residential Education team.
  • Prepares, forecasts and manages resources and budgets for Residential Education.
  • Monitors expenditures in the residence halls to ensure that optimal and timely use of funds is consistent with departmental goals, values and campus policies.
  • Leads strategic planning activities and implementation for the Residential Education team.
  • Convey and facilitate strategic changes within in the department and for the division.
  • Ensures high levels of performance, achievement of goals and quality results from supervisees.
  • Employee annual evaluations must include the adherence to nationally recognized professional standards.
  • Oversight of Residential Educations Development Institutes for students and staff.
  • Embeds cultural competency and diversity, equity, and inclusion skill building in the residential experience.
  • Maintain and monitor handling of highly confidential personal information about employees and students.
  • Oversees the successful implementation of the 4D student programming model (character exploration, intellectual growth, well-being, and professional development) and collaborates on the development and implementation of intergroup dialogue programming to increase the sense of community and build student skills in the area of communicating across difference.
  • This includes the planning, organizing and managing of resources with direction for staff on process to ensure the successful completion of all specific project goals.

Divisional and Campus Collaboration

  • Oversight of all Housing and Residential Education themed communities. Including the creation, evaluation and implementation of new communities to meet the needs of students.
  • Collaborates daily with Director for Housing on training and development, opening, closing, summer transitions and occupancy needs.
  • Manages parent and family inquiries, complaints and problem solve challenges related to students in residence halls.
  • Represent the department and division on a variety of University committees, task forces, etc. as necessary.
  • Partners closely with the Director of Housing to create a strong working team, streamlined communication, and collaboration with the Residential Education team.
  • Partners with Inclusion and Equity Education team on the co-curricular experience, Resident Assistant roles, and training the Residential Education team.


  • Directs management of the formulation, dissemination and implementation of the Housing and Residential Education evaluations platforms.
  • Compiles data and provide routine verbal and written responses to inquiries about departmental operations to students, families and campus colleagues.

Crisis Management and Student Conduct

  • Oversight of Residential Education student conduct processes including case management consulting, guidance for hearing officers, policy review and clarification. Implement procedures to minimize student misconduct.
  • Oversees all crisis management and responses within Residential Education including serving on the Critical Incident Response team, the Crisis Assessment & Risk Evaluation (CARE) Behavioral Intervention team and lead necessary processes within Residential Education during crisis. Additionally, the Director serves as the point person for all Title IX and OEO incidents within Residential Education.
  • Participates in the on-call senior administrator duty rotation.

Supervision and Training

  • Supervises the Residential Education Team including Resident Directors and indirectly supervises Graduate Resident Directors and Resident Assistants.
  • Evaluates and trains housing and residential education team.
  • Other Duties as assigned.
  • In partnership with the Divisional leadership team, participates in other duties as assigned including departmental, divisional and University committees.

Knowledge, Skills, and Abilities

  • This position involves meetings with students, parents and writing memos and reports.
  • Effective written and verbal communication skills are required.
  • Ability to work with budgets, purchase orders, and general record keeping.
  • Solid mathematical skills and general familiarity with accounting methods.
  • Solid understanding of Microsoft Office products, including Excel, Access, and Word.
  • Ability to analyze complex problems and arrive at innovative solutions.
  • Knowledge of social justice, diversity, equity, and inclusion and cultural competencies.
  • Ability to solve practical problems and deal with a variety of concrete variables where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to work with budgets, purchase orders, and general record keeping.
  • Computer literacy and experience with word processing (Microsoft Word), MS Excel spreadsheets, and MS Access databases.

Required Qualifications

  • Master's degree in Student Affairs Administration or related field.
  • 4 - 6 years of post-master’s degree experience in Housing and Residential Education. 
  • 3 years of supervision experience.
  • Experience with Assessment (e.g. program evaluation, assessment of the residential experience, continued student feedback, etc.).
  • Proven commitment to advancing diversity, equity, and inclusion.
  • Experience with Crisis Management.

Preferred Qualifications

  • 8+ years of Housing and Residential Education experience.
  • Experience supervising and recruiting a high performing, passion driven and culturally/socially diverse team.
  • Demonstrated knowledge of assessing residence hall climate and the ability to implement change based on assessments.
  • Proven ability to motivate, celebrate and encourage a team where expectations are high and resources are limited.
  • Ability to be flexible in a fast-paced day-to-day operation.
  • Proven ability to motivate, celebrate and encourage a team where expectations are high and resources are limited.
  • Demonstrated ability to think critically about and focus on current issues facing higher education. Specifically, Title IX, campus climate, drugs and alcohol abuse and civil discourse with campus community. Ability to be flexible in a fast paced day-to-day operation.
  • Talented in developing campus partnerships and skilled at advocating for the needs of the Residential Education.

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m. with some weekends, evenings and holidays. This position includes on-call duties.

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) on Monday, August 31, 2020.

Special Instructions
Candidates must apply online through to be considered. Only applications submitted online will be accepted.

Salary Range
Salary will be determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is committed to enhancing the diversity of its faculty and staff. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, military/ veteran status or any other status protected by law.

All offers of employment are based upon satisfactory completion of a criminal history background check.

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