Dedicated to quality, innovation, engagement, digital accessibility, integrity and inclusion, Information Technology/Enterprise Application Services (IT/EAS) maintains the highest standards in providing a wide range of software solutions to units throughout the University of Denver (DU). IT/EAS maintains software systems that support the University’s core business as well as develops custom applications in partnership with DU departments to enhance services to our community. Our services range from consultation to implementation to continuous support of software solutions. Services include:
- Software implementation, support, and development
- Secure access to institutional information
- Database development and administration
- Data interfaces
- Document Management
- Workflow solutions
- Business Process analysis and improvements
- Consultation with DU departments on software development or purchase
- Data Warehouse administration, reporting, and data mining
- Business Intelligence, Advanced Analytics, and Dashboards
- Application configuration and support
- Intranet Web and Mobile Development
IT/EAS ensures the current and future software applications are efficient and effective, maintains an appropriate balance between leading-edge activities and core business processes, and provides appropriate information access and data security.
IT/EAS is responsible for all aspects of the Enterprise Resource Planning (ERP) system, Database Management, Data Warehouse administration, Information Analytics (BI), Constituent Relationship Management (CRM) systems such as Student Recruitment CRM; Student Success CRM; and Advancement CRM, Learning Management System (LMS), Document Management and Workflow.
The Digital Accessibility Specialist will be a part-time, non-benefited position and will report to Assistant Vice Chancellor, IT/Enterprise Application Services (IT/EAS).
The Digital Accessibility Specialist is primarily responsible for assessing and improving the accessibility of software interfaces, websites, and online applications. The Digital Accessibility Specialist will be a critical member of the University’s digital accessibility working group that has been tasked with hiring an external consultant to conduct a complete accessibility audit; and develop policies, guidelines, and minimum accessibility standards for software applications and websites.
This is a part-time, non-benefited position not to exceed 1,000 hours in a calendar year.
- Help coordinate digital accessibility audits and reporting with an external audit consultant.
- Assess and improve the accessibility of software interfaces, websites, and online applications. Collaborate with University partners to ensure that technology-based tools and resources are accessible to and usable by all individuals, particularly individuals with disabilities, who participate in the University’s programs, services, and activities.
- Evaluate vendor products for accessibility by persons with disabilities, and contribute to information technology procurement processes. Confer with vendors, buyers, and department representatives; identify accommodation solutions when access problems are identified in selected software.
- Develop, maintain, implement, and consult regarding digital accessibility technologies, policies, standards, and best practices.
Knowledge, Skills and Abilities
- General understanding of digital accessibility best practices and ADA regulations.
- Strong working knowledge and experience with assistive technologies, including screen readers, screen magnifiers, and speech-to-text applications.
- Extensive knowledge with WCAG accessibility standards and guidelines.
- Ability to read, analyze, and interpret general business correspondence, policies, and technical procedures.
- Ability to communicate clearly and concisely, both orally and in writing.
- Attention to detail is critical.
- Work effectively in a team environment.
- Ability to prioritize and organize a high volume of work.
- Ability to use intuition and apply knowledge from previous experiences.
- Committed to providing excellent customer service and innovative problem solving.
- Decision Making/Judgment:
- Recognizes problems and responds, systematically gather information, sorts through complex issues, seeks input from others, addresses the root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.
- Follows through on commitments and communicates honestly, and encourages others to do so. Demonstrates integrity and ethics, and acts in support of the University’s best interest.
- Customer Focus:
- Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
- Works collaboratively with others to achieve organizational goals. Displays enthusiasm about being part of the team. Treats others with respect. Supports the work of team members and personally contributes an appropriate share of the work to team projects.
- Bachelor’s degree in web development/design, information technology, computer science, human-computer interaction, or other related fields or equivalent combination of education and work experience as a digital accessibility specialist.
- 1-3 years of experience user testing applications and websites for accessibility.
- Experience with WCAG accessibility standards and guidelines.
- Experience with digital accessibility audit and quality assurance tools and processes.
- Experience with web accessibility testing tools like Siteimprove.
- Experience in higher education working environment.
For best consideration, please submit your application materials by 4:00 p.m. (MST) on Friday, October 16, 2020.
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.
The hourly rate for this position is $30.00.
Please include the following documents with your application:
2. Cover Letter
The University of Denver is committed to enhancing the diversity of its faculty and staff. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, military/ veteran status or any other status protected by law.
All offers of employment are based upon satisfactory completion of a criminal history background check.