Assistant Director, Community & Driscoll Commons

Apply now Job no: 493838
Work type: Staff Full-Time
Location: Denver, CO
Categories: Admin / Executive / Office Support, Student Affairs / Services

Student Affairs & Inclusive Excellence (SAIE) is the central student affairs division of the University of Denver. SAIE includes Housing and Residential Education, Student Engagement, Fraternity and Sorority Life, Health and Counseling, Inclusion & Equity Education, Disability Services Program, Cultural Center, Access & Transitions, Learning Effectives Program, Veterans Services, Student Outreach and Support, Student Rights & Responsibilities, Budget, Operations and Division Resources, New Student and Family Programs, Community and Driscoll Commons.

We are committed to providing students with the support and skills needed to become empowered citizens that positively impact the communities they are a part of, now, and in the future. We do so by challenging student to:

  • Reflect on their values and identities;
  • Recognize their strengths and acknowledge areas for further growth;
  • Understand the importance of needing support and seeking it;
  • Cultivate their passions; and
  • Foster the public good

The Student Engagement & 4D Experience office is responsible for:

  • New Student & Family Programs
  • Undergraduate & Graduate Student Government
  • Undergraduate & Graduate Student Programming
  • Leadership Development & Innovation
  • Fraternity and Sorority Life (FSL)
  • 4-D Programming
  • Community & Driscoll Commons

Position Summary

The Assistant Director of the Community (138,453 SF) & Driscoll Commons (43,683 SF) (Commons), connected by an enclosed bridge is the front-line operations manager for the Director who works with Director to build an environment conducive to student development and activities. Through supervision, management, planning, training, and assessment/evaluation, the Assistant Director supports staff and students in meeting the educational and service objectives of the Community & Driscoll Commons. The Assistant Director liaises to a variety of University departments (i.e. Custodial Services, Facilities Management & Planning, Sodexo, Campus Safety, Conference & Event Services, etc.).

Essential Functions

  • Manage the day-to-day and long-term maintenance needs of the Commons.
  • Collaborate with Facilities and AV/IT partners to ensure upkeep and maintenance of relevant furniture, fixtures and equipment
  • Supervise Welcome Desk Manager (1), Student Building Managers (4), Student Event Manager (1), Operations and Conversions Teams (30+).
  • Approve and process payroll records for all employees within area of responsibility.
  • Prepare, review and update operating guidelines and staff training instruction manuals.
  • Responsible for maintaining staff Canvas page (training & resource portal).
  • Conduct quarterly all-staff trainings.
  • Oversee event management, Student Organization event reservation lottery, and 25Live reservation system.
  • Manage web content, social media platforms and digital signage.
  • Collect data collection on and create reports for facility use and needs.
  • Manage department purchases and monthly reconciliation.
  • Participate in the Event Advisory Committee, Programming Council and Commons Policy Review Board.
  • In absence of the Director, act as primary contact regarding facility needs for departments/units in the Commons and outside vendors using this space.
  • Maintain open lines of communication between Commons Managers, Sodexo, building occupants, Commons Desk, operations and event staff.
  • Organizes end of year staff celebration and award ceremony.
  • Build and maintain relations with campus partners and student groups wanting to use space within the Commons.
  • As an on-call rotational position, the Assistant Director will be available in the event of an emergency and will supervise on-call employees.
  • Perform other related duties as required or assigned.

Knowledge, Skills, and Abilities

  • Facility operations, event management, and business administration.
  • Understanding of student development theory.
  • Supervision of professional and student staff.
  • Attention to detail.
  • Strong organizational and project execution skills.
  • Customer service orientation.
  • Effective written and verbal communication skills.
  • Experience with budget management and accounting methods.
  • Knowledge of Microsoft Office products including Excel, Access, and Word.
  • High degree of collaboration, cooperation, planning and communication with colleagues and other
    departments across campus, students and external vendors.

Required Qualifications

  • Master's degree in Student Personnel/Higher Education, Business Administration, Facilities Planning and Management or related fields.
  • Three years related professional experience with student center and/or housing facilities operations, including supervision of staff & students and project management.
  • Event management and support expertise.

Preferred Qualifications

  • Experience recruiting and supervising a high performing, driven and culturally/socially diverse team.
  • Demonstrated knowledge of assessing facilities usage feedback and the ability to implement change based on data and assessments.
  • Knowledge of and experience in marketing.
  • Proven ability to motivate, celebrate and support a team.
  • Ability to be flexible in a fast-paced day-to-day operation.

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m. Some evenings and weekends may be required. 

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) on Thursday, June 10th, 2021.

Special Instructions
Candidates must apply online through to be considered. Only applications submitted online will be accepted.

Salary Grade Number
The salary grade for the position is 8.

Salary Range
The salary range for this position is $48,000 - $53,000.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is committed to enhancing the diversity of its faculty and staff. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, military/ veteran status or any other status protected by law.

All offers of employment are based upon satisfactory completion of a criminal history background check.

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