Student Affairs & Inclusive Excellence (SAIE) is the central student affairs division of the University of Denver. SAIE includes Housing and Residential Education, Student Engagement, Fraternity and Sorority Life, Health and Counseling, Inclusion & Equity Education, Disability Services Program, Cultural Center, Access & Transitions, Learning Effectives Program, Veterans Services, Student Outreach and Support, Student Rights & Responsibilities, Budget, Operations and Division Resources, New Student and Family Programs, Community and Driscoll Commons.
We are committed to providing students with the support and skills needed to become empowered citizens who positively impact the communities of which they are a part, now, and in the future. We do so by challenging students to:
- Reflect on their values and identities
- Recognize their strengths and acknowledge areas for further growth
- Understand the importance of needing support and seeking it
- Cultivate their passions
- Foster the public good
Under the supervision of the Executive Director and Senior Associate Director of Residential Education, the Office Coordinator performs a variety of housing and administrative functions, such as providing administrative oversight; event planning; assistance with budget management; project management; and support of hiring, training, and management of student staff.
Providing departmental administrative support, the Office Coordinator responds to telephone, email, and in-person inquiries; maintains calendars; manages record time keeping for professional staff; assists with budgets and budget and expense reconciliation; and schedules appointments, meetings, and room reservations. This role handles complaints, resolves issues, and maintains inventory of office supplies. The Office Coordinator plans, coordinates, and facilitates housing events, including but not limited to, staff participation and logistics for Move-in Days, Open Houses, Pioneer Days, Parent Weekend, and Hiring & Resource Fairs. This role will provide indirect supervision and record time keeping for 5-10 student staff employees. The Office Coordinator also plans and facilitates student staff training in the areas of housing processes, customer service, and use of office equipment and software. This position also assists in managing the hiring process for student staff.
- Provides administrative support and oversight for the department, including but not limited to: responding to telephone, email and, in-person inquiries; managing calendars; scheduling appointments, meetings, and room reservations; purchasing and maintaining inventory of office supplies; helping to ensure proper functioning of office equipment; resolving a variety of issues and handling complaints; maintaining a high level of communication with other departments, colleagues, or external sources, while providing a high level of customer service.
- Assists the Senior Associate Director with budget management, including but not limited to: purchasing card tracking, reconciling receipts, and assisting with developing hall budgets for supplies.
- Manages and records time keeping for all professional staff and maintains operational calendar for the department.
- Establishes priorities to ensure all projects and assignments are completed timely with minimal supervision.
Housing Administration & Event Planning
- Manages departmental operational calendar and updates the departmental website related to dates and housing processes.
- Plans, coordinates, and facilitates housing events, including but not limited to: admissions tours of residence halls, prospective residents overnight visits, staff gatherings, and HREs participation in University events, such as, hiring fairs, Pioneer Days, and Parent Weekend.
- Coordinates and manages the departmental early arrival program in support of the Assistant Directors of Residential Operations
Recruitment, Training, and Supervision
- Assists in executing hiring process for all student staff roles and serves as primary support on payroll management. Provides shared supervision to student staff workers in the department, assigning tasks and monitoring progress.
- Plans and facilitates student staff training in the areas of housing processes, customer service, and use of office equipment and software; assists in managing the hiring process for student worker staff for the department.
- Coordinates interview logistics, including maintaining staff calendars, scheduling candidates and professional staff members and managing room reservations, accommodations, parking permits, itineraries, meals, and expense reimbursements.
- Assists with coordinating logistics of on-boarding process for all HRE employees, including but not limited to, ordering business cards and name tags; planning and arranging welcome events; and scheduling training appointments.
- Assists in the recruitment and selection of student staff for desk operations.
- Collaborates and develops working relationships with key campus partners, including but not limited to: Information Technology,
- Department of Campus Safety, Student Rights and Responsibilities, Office of the Vice Chancellor, Office of Student Engagement, Fraternity and Sorority Life, Parent and Family Programs, Health and Counseling Center, Living &Learning Communities, and other University related services.
- Attends events and programs sponsored by the department and/or the Division of Student Affairs and Inclusive Excellence, including those that periodically occur on weekends and evenings.
Other duties as assigned.
Knowledge, Skills, and Abilities
- Familiarity with housing software systems, such as, StarRez.
- Attention to detail, with a highly organized approach to data/project management.
- Understanding of university housing and front desk operations.
- Ability to analyze and interpret data, processes, and needs based on limited information and to research solutions.
- Strong written and verbal communication skills.
- Excellent collaboration and interpersonal skills along with the ability to work with a diverse population of administrators, faculty, staff, students, and external constituents.
- Associate Degree.
- 3-5 years of experience in administrative or project manager role.
- Demonstrated record of building collaborative partnerships with colleagues and key stakeholder groups.
- Operational experience.
- Evening office hours and occasional weekend commitments are expected.
- Bachelors degree with 2-3 years of experience in administrative or project manager role.
- One-two years of experience working in university housing or student residential facility.
Monday - Friday, 8:00 a.m. - 4:30 p.m. Evening office hours and occasional weekend commitments are expected.
For best consideration, please submit your application materials by 4:00 p.m. (MST) on November 19th, 2021.
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.
Salary Grade Number:
The salary grade for the position is 5.
The hourly range for the position is $18.39 - $21.45.
The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.
Please include the following documents with your application:
2. Cover Letter
The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.
All offers of employment are contingent upon satisfactory completion of a criminal history background check.