About the University of Denver
Located where the Great Plains meet the Rocky Mountains, the University of Denver embodies the spirit of exploration and discovery that defines our region and our history. DU is a private institution built on exploration through research and collaboration among educators, students, and local and global communities. With nationally recognized academic programs, a history of widespread influence, a forward-looking vision for a 21st-century education, and a deep commitment to promoting inclusion, we open a world of opportunity to students and empower Pioneers to make a difference around the world. Through learning, scholarship and practice, students gain the experience, knowledge and courage they need to tackle big challenges in the real world and guide diverse communities and organizations.
About DU Advancement
The University of Denver is building an advancement enterprise that mirrors the excellence of our great institution. Advancement efforts at DU have a tremendous impact through our relationships with DU’s remarkable students, dedicated donors, inspiring alumni, engaged families, and wonderful friends. DU is committed to building and fostering a culture of deep engagement and philanthropy in support of our institution as we implement the DU IMPACT 2025 vision. The University of Denver and DU Advancement deeply value inclusive excellence, recognizing that its success is dependent on how well it values, engages, and includes the rich diversity of constituents. You can learn more about inclusive excellence at the University of Denver by visiting the Office of Diversity, Equity & Inclusion. As a part of that effort, we are continuing to grow a team of inclusive, collaborative, inquisitive, innovative, ethical, and transparent advancement professionals who possess deep mutual respect for one another and for our shared profession.
The Burwell Center Operations Assistant supports the Building Operations and Community Engagement Manager in the operation of the newly built Burwell Center for Career Achievement. The role will serve a global network of DU alumni, families, donors, students, employers, and visitors. The Operations Assistant manages several business functions including scheduling, customer service, and general correspondence.
The Burwell Center Operations Assistant responsibilities may include (but are not limited to) assisting and organizing small events, trainings, and other activities; administrative functions essential to the building’s daily operation; recommending and implementing business process improvements; and supporting the front reception desk. The Burwell Center Operations Assistant is also responsible, as part of the operations team, for managing expense transactions, and monitoring budget activity.
This employee must be able to multi-task and prioritize many competing deadlines and timelines. Attention to detail, commitment to quality, and ability to take initiative are essential to success in this position. The Burwell Center Operations Assistant must also be an effective, professional, and diplomatic liaison to a variety of audiences including University leadership, Burwell Center staff, donors, alumni, employers, and other constituents.
This is a non-benefited position not to exceed 1,000 hours in a calendar year.
Front Desk Support
- Provides excellent customer service to University leadership, advancement staff, campus colleagues, alumni, donors, visitors and others. Responds knowledgably and professionally to inquiries over email, telephone, and in-person. The Burwell Center Operations Assistant is expected to fill in some shifts at the Reception Desk.
- Responsible for all incoming inquiries and management of general Burwell Center email communications
- First destination outreach: LinkedIn research, Google searches, phone calls.
- Calendar support for the Assistant Vice Chancellor
- Event Support for those not run by events team
- Meeting scheduling: rooms, food, calendar invites.
- Schedule faculty meetings with department chairs
- Internship award administrative support.
- Merit & Fellowship administrative support.
- Website upkeep, social media management, newsletter support, signage outside of the building and outside of events, alumni & student profile development
- Management of interactive electronic visual display/ information board(s) content
- Engagement tracking, entering lists for Associate Director, Career and Professional Development.
- Manage graduate school preparation program for discounted rates.
- Scheduling faculty meetings with chairs.
Employer Connections Support
- Job approvals, student employment approvals, on campus interview coordination etc.
- Serve as an active and collaborative partner to all central and unit-based advancement functions and campus colleagues to foster strategic, effective, and collaborative advancement practices.
- Model “One DU” leadership.
Knowledge, Skills, and Abilities
- Outstanding attention to detail and commitment to quality.
- Excellent interpersonal skills, including verbal, written and organizational skills.
- An understanding and attitude of customer service; ability to be very flexible and adapt to change.
- Must be able to manage time well, particularly while managing competing priorities.
- Willingness to take initiative, keep a positive attitude, and maintain a professional demeanor.
- Adept at problem-solving, critical thinking, and using judgment in situations that that require sensitivity and tact.
- High School Diploma or GED
- 1 year of professional administrative experience.
- Bachelor’s degree or equivalent combination of education and work experience.
- 3 years of professional administrative experience.
- Experience working in higher education, a non-profit, or similar complex setting.
- Standard office environment
- Noise level is quiet to moderate
- Ability to sit in front of a computer for an extended period
- Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs. with assistance
Statement of Other Duties Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Statement of Commitment to Diversity and Inclusion
The University of Denver is committed to enhancing the diversity of its faculty and staff and encourages applications from women, minorities, members of the LBGT community, people with disabilities and veterans. The University is an equal opportunity/affirmative action employer.
- Part-time position, approx. 16-20 hours a week
- Flexible within DU's business hours of Monday-Friday, 8 a.m. - 4:30 p.m.
The hourly range for the position is $20.50-$21.50.
The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.
The University of Denver offers some benefits for non-benefited employees. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.
For best consideration, please submit your application materials by Sunday January 23rd, 2022.
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.
Please include the following documents with your application:
2. Cover Letter
The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.
All offers of employment are contingent upon satisfactory completion of a criminal history background check.