Director of International Student & Scholar Services

Apply now Job no: 494694
Work type: Staff Full-Time
Location: Denver, CO
Categories: Human Resources, Student Affairs / Services, Instructional Support, Business Operations / Services, Admin / Executive / Office Support, Community Engagement, Career Development, Academic Administration

The Office of Internationalization (INTZ) provides leadership and support for the University of Denver's efforts to internationalize the campus. At DU, students and scholars from overseas are part of our community, and all our faculty and students are encouraged to study, research, collaborate and offer service in a global context.

The University of Denver is located in Denver, Colorado, a city known for its dynamic blend of business, innovation and world-class recreation. Denver is consistently ranked by Forbes and Kiplingers Magazine as one of the top cities for young professionals and recent college graduates. The University of Denver is a private institution founded in 1864. It serves a population of more than 5,200 undergraduate and 6,200 graduate students as a research-intensive institution. The beautiful campus is located approximately seven miles from downtown with easy access to public transportation

Position Summary

The Director of International Student & Scholar Services (ISSS) reports to the Vice Provost for Internationalization (VPI) who oversees ISSS, the Office of International Education (OIE), INTZ Academics, Operations and Strategic Partnerships. The ISSS Director currently supervises five professional staff. The Director provides strategic vision and leadership in managing ISSS. The primary responsibilities of the director along with providing overall vision, planning and leadership for the unit are: (a) oversight to ensure immigration compliance with SEVP and DU (b) staff hiring, training, and coaching, (c) oversee operations and workflow management, (d) liaising with stakeholders and (e) oversee programmatic support for international students and scholars (f) oversee ad hoc and/or programmed trainings for university staff and/or faculty around support and best practices for international community members. This position serves a population of approximately 800 students and scholars.

Essential Functions

Office Operations

  • Administrative experience including budget planning and analysis, strategic planning, and workflow knowledge/ operation design.
  • Ability to analyze and design staffing and operational needs to maximize resources as changes occur in the field and university.
  • Supervision and professional development of professional staff.
  • Knowledge and use of data collection to manage operations and budget.

Student and Scholar Support

  • Oversee the development of orientations with ISSS team & supervise staff engaged in ongoing programs addressing cultural adjustment, student success, campus climate initiatives, engagement, and employment.
  • Experience supporting students academic, personal, and professional success through proven collaboration with campus units.
  • Experience operating effectively in cross-cultural contexts demonstrating intercultural understanding.
  • Analysis of existing programs and ability to re-design workflow on a regular basis.
  • Experience responding comprehensively to students and scholars in crisis.

Liaising with Stakeholders

  • Experience working with university, community, and government stakeholders to address and promote international student and scholar issues.
  • Represent and promote international student and scholar interests to the DU community and professional field of international education.

Knowledge, Skills, and Abilities

  • Expertise with federal immigration regulations pertaining to F & J student categories and the ability to handle complex cases.
  • Ability to create institutional policy based on a sophisticated understanding of U.S. immigration regulations.
  • Ability to explain complex immigration regulations to people of varying English language ability.

Required Qualifications

  • Master's degree or equivalent combination of education and experience.
  • Experience in a higher education setting as a DSO/ARO and/or PDSO/RO.
  • General oversight of operations management experience.
  • Experience developing and/or supporting innovative programs or programming.
  • Strong communication and organizational skills.
  • SEVP compliance requirement.
    • Must be a U.S. citizen or permanent residence to meet federal eligibility requirements to be a PDSO/DSO and RO/ARO.

Preferred Qualifications

  • Advanced understanding and knowledge of immigration trends, regulations, and practices.
  • Knowledge of scholar advising, immigration processes and orientations, i.e. experience with J scholar programming, H-1Bs and permanent residence.
  • Experience in an International Student and Scholar Services office serving 800+ international students and 100-300+ scholars.
  • Experience in strategic planning, staff recruitment and budget management.
  • Demonstrated work toward advancing diversity, equity, and inclusion.
  • Strong computer literacy including experience with TDS/New Student Experience, MS Office Suite, SEVIS and Banner and other university platforms.
  • Second language and culture experience.
  • International living experience.

Work Schedule
Monday – Friday, 8:00am – 4:30pm. While this position will predominantly be required to work in the office there is flexibility for some remote work during the week.

Application Deadline
For best consideration, please submit your application materials by January 31st, 2022.  Applications will continue to be reviewed until the position is filled.

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number
The salary grade for the position is 12.

Salary Range
The salary range for this position is $75,000 - $85,000.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

Benefits
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.

All offers of employment are based upon satisfactory completion of a criminal history background check.

Advertised:
Applications close:

Back to search results Apply now Refer a friend

Share this:

| More

We're Here to Help

Browse our knowledge base for help with frequently asked questions or submit a ticket

Submit a Ticket

2019 Forbes Best-In-State Employer Colorado image

University of Denver is proud to be ranked
among the top five Best Employers in Colorado

Contact