Director, Business and Operations - Facilities Planning and Management

Apply now Job no: 495358
Work type: Staff Full-Time
Location: Denver, CO
Categories: Business Operations / Services, Admin / Executive / Office Support, Accounting / Finance

Position Summary

Reporting to the Associate Vice Chancellor of Facilities Planning and Management the Director of Business and Operations is responsible for all financial, facilities information systems, human resources, and regulatory compliance operations for the Facilities Department. The Director of Business and Operations serves as the primary contact and liaison for division-wide budget and planning with the University Controllers Office and the Budget and Planning Office. This includes responsibilities for the planning, development, monitoring and forecasting of a Departmental budget of approximately 4.8 million in revenue and 29.8 million in expenses. The Director of Business and Operations is responsible for helping to establish key financial policies and procedures for the Department and making sure that the existing University policies and procedures are adhered to.

Vision 

Enrich the University of Denver's global prominence and community impact through excellence in innovative Facilities Services.

Mission

Through exceptional customer service, we provide sustainable stewardship to the university community that creates an engaging and thriving environment to learn, live, teach and work.

Core Values
Stewardship: We effectively use all resources to meet the needs of today without compromising the future. We work in a safe manner using equipment and procedures as appropriate and encourage others to do the same. We maintain confidences and protect the security of operations and assets by keeping information confidential and equipment/facilities secure. We demonstrate efficient use of time, equipment, and other resources with a focus on sustainable operations and best practices.

Teamwork: We work together cooperatively in support of our mission. We value individuals and their contributions to the team and treat each other with respect and dignity. We actively work to create and support an inclusive and equitable workplace by embedding diversity into all aspects of the workplace. We communicate honestly and openly, listen attentively, and assume responsibility for resolving difficulties appropriately. We encourage cooperation, collaboration, and co-ownership of success.

Professionalism: We earn the trust of others through professional conduct that includes honesty, reliability, and competency. We exhibit a courteous, conscientious and businesslike manner in the workplace. We actively endorse and support DUs mission and work to fulfill its vision, mission, and goals. We pursue professional development to increase expertise and improve our capabilities to deliver improved job performance.

Service: We contribute to the success of others by responding in a courteous, timely and accurate manner, seeking assistance when necessary to create a positive DU experience that exceeds the expectations of students, and internal and external contacts. We understand that our performance directly affects the future of DU and strive to perform to enhance the DU experience. We embrace a positive attitude and participate through engagement with changes in procedures, environment, or responsibilities.

Integrity: We accept responsibility for the University's and publics trust and are accountable for individual actions. We conduct ourselves and perform our duties in an environmentally, socially, and economically responsible manner that is reflective and protective of the trust placed on us as stewards of the University's facility related resources.

Excellence: We strive to achieve excellence in all endeavors and are committed to continuous improvement. We enthusiastically deliver quality services to our customers while consistently seeking to improve those services through creativity and innovation.

Position Summary

Reporting to the Associate Vice Chancellor of Facilities Planning and Management the Director of Business and Operations is responsible for all financial, facilities information systems, human resources, and regulatory compliance operations for the Facilities Department. The Director of Business and Operations serves as the primary contact and liaison for division-wide budget and planning with the University Controllers Office and the Budget and Planning Office. This includes responsibilities for the planning, development, monitoring and forecasting of a Departmental budget of approximately 4.8 million in revenue and 29.8 million in expenses. The Director of Business and Operations is responsible for helping to establish key financial policies and procedures for the Department and making sure that the existing University policies and procedures are adhered to.

The Director of Business and Operations plays a key role in the reporting functions of the Department, taking on the leadership roles in the development of Semi-annual and annual reports for the Vice Chancellor of Business Affairs and Quality Report for Senior Leadership. The Director of Business and Operations provides coordination and management of all Departmental Human Resources functions for over 260 union and non-union employees. The Director of Business and Operations supervises the Business Coordinator position which is responsible for all office functions within the Department of Facilities Management. The Director of Business and Operations oversees the office of Facilities Information Management responsible for the work order management system (TMA), utility and energy management systems (Energy CAP), vehicle management software, space management software, Geographic Information System (GIS), and other databases required for the operational mission of Facilities Planning and Management.

Essential Functions

  • Manages the accounting, billing, budgeting, budget status/financial report functions for all of the Facilities Management (FM) entities and coordinate these functions with the appropriate DU departments to ensure compliance with DU procedures. 
  • Coordinates all budgeting functions internally with all FM departments and supervisors.
  • Acts as Budget Officer for FM and coordinates these functions with other DU Budget Officers, Deans, and Department Heads.
  • Provides financial information to the FM Directors and counsel to the Associate Vice Chancellor of Facilities Management and Planning as required.
  • Directs the annual budget and planning process for the Facilities Management department, including strategic planning, modeling, developing, forecasting, and monitoring of all financial activity.  Monitors and communicates the status of departmental operating accounts to appropriate Managers and professional staff.
  • Is responsible for producing and analyzing a variety of information that assists in the overall efficiency of the Facilities Department including but not limited to the preparation of the Semi-Annual and Annual Report for the Vice Chancellor of Business Affairs and the Quality Report for Senior Management.
  • Works with the office team and Assistant Directors to oversee the Regulatory Compliance efforts of the Department. 
  • Coordinates audits performed by Internal Audits or External Auditors in conjunction with FM Financial Data. 
  • As a key member of the Departmental Safety Committee, works with staff, Risk Management, and Campus Safety to identify and eliminate potential safety problems on campus.  Responds to requests from regulatory agencies in a timely and accurate manner.
  • Approves banner financial transactions, departmental contracts, and HR transactions.
  • Provides coordination and management of all Departmental Human Resources functions for over 260 union and non-union employees.  
  • Serves as the departmental liaison and representative for Human Resource needs, questions, and functions related to recruitment, hiring, payroll, merit review, disciplinary process, and the Union Contract, etc.
  • Oversees and provides direction to the Payroll/Personnel supervisor and staff for the functions performed: payroll, timekeeping, leave, labor costing into FMS, workers comp, unemployment, LTD, retirement, recruitment, employment sign up process, and affirmative action in recruiting.
  • Provides guidance in the interpretation of DU and Facilities Management policies and procedures and develops new FM policies as directed.
  • Prepares all recruiting advertisements for FM positions making sure that they are correct. Place ads in the desired newspapers and websites in accordance with DU policies and procedures and charged to the correct accounts.
  • Oversees employee on-boarding, new employee orientation, training record management, equipment issue, and out-processing of separating employees. 
  • Oversees the office of Facilities Information Management responsible for the work order management system (TMA), utility and energy management systems (Energy CAP), vehicle management software, space management software, Geographic Information System (GIS), and other databases required for the operational mission of Facilities Management and Planning. 
  • Works with the office team and Facilities Information Manager in the management and analysis of the CMMS program making sure that we continue to enhance our ability to measure workflow and reporting capabilities.
  • Maintains a good working relationship with our customers, responding promptly to their complaints and concerns.
  • Oversees all customer service operations including submission of requests via phone and web requests and proper categorization of work and work order routing to responsible work centers ensuring the correct creation, tracking, and closeout of work activities.

Knowledge, Skills, and Abilities

  • This position involves frequent interaction with a variety of University administrators and calls for effective presentation and communication skills.
  • Ability to respond to common inquiries or complaints from constituents is essential.
  • Ability to write comprehensive reports, effectively present information and respond to questions from a variety of administrators, staff, and students.
  • A strong ability to work with numbers, which includes but is not limited to budgetary analysis and resource planning.
  • Reasoning ability.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret and articulate an extensive variety of technical instructions in diagram form and deal with several abstract and concrete variables. 
  • Have demonstrated leadership and management ability; strong organizational, planning, interpersonal, and communications skills; strong working knowledge of Microsoft Office applications, especially MS Excel spreadsheets.
  • Must possess knowledge of financial, accounting, financial principles, and computer systems.

Required Qualifications

  • Bachelors degree.
  • 5 years of experience managing accounting, billing, budgeting, payroll/personnel administration, and/or computing systems.
  • 2 years of management/supervisory experience.

Preferred Qualifications

  • Masters degree.
  • 8 years of experience managing accounting, billing, budgeting, payroll/personnel administration, and/or computing systems.
  • Certified Public Accountant (CPA).
  • Experience and working knowledge of SCT Banner.
  • Experience in Kronos payroll system.
  • Experience in Facilities & Construction management, human resources, and familiarity with University financial systems (Banner, Kronos, etc.). Familiarity with CMMS Systems (TMA).

Working Environment

The position is based in an office setting, with frequent computer use. The position involves travel to various campus offices for budget meetings and other Facilities Management business. The environment is fast paced and is characterized by frequent interruptions and multiple demands.

Physical Activities

Light lifting is required. Must be able to move between offices and across campus to various meetings and presentations. Ability to adjust focus for reading and editing situations. Talking and listening are continuous activities.

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m.

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) August 19, 2022.

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number:
The salary grade for the position is 14.

Salary Range:
The salary range for this position is $95,000 - $115,000.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

Benefits:
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.

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