Academic Testing Coordinator

Apply now Job no: 495368
Work type: Staff Full-Time
Location: Denver, CO
Categories: Academic Administration, Student Affairs / Services, Business Operations / Services, Admin / Executive / Office Support

Student Affairs & Inclusive Excellence (SAIE) is the central student affairs division of the University of Denver. SAIE includes Housing and Residential Education, Student Engagement, Fraternity and Sorority Life, Health and Counseling, Inclusion & Equity Education, Disability Services Program, Cultural Center, Access & Transitions, Learning Effectives Program, Veterans Services, Student Outreach and Support, Student Rights & Responsibilities, Budget, Operations and Division Resources, New Student and Family Programs, Community and Driscoll Commons.

We are committed to providing students with the support and skills needed to become empowered citizens that positively impact the communities they are a part of, now, and in the future. We do so by challenging student to:

  • Reflect on their values and identities
  • Recognize their strengths and acknowledge areas for further growth
  • Understand the importance of needing support and seeking it
  • Cultivate their passions
  • Foster the public good

DSP is dedicated to giving students with disabilities an equal opportunity to participate in the University's programs, courses, and activities. DSP provides accommodations at no cost to any student who has a documented disability as required by the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and other applicable laws. Accommodations are intended to mitigate the impact of a disability and afford students equitable access to participate in the University's programs, courses, and activities.

Position Summary

The Testing Center Coordinator will be responsible for coordinating all aspects of DSPs provision of academic testing accommodations in the DSP Testing Center, including the development and maintenance of the Test Room Booking function in the Accommodate Student Portal, and assessment of these processes. The Testing Center Coordinator will be responsible for maintaining compliance with applicable disability laws in the administration of testing. They are also responsible for hiring, training, and supervising a team of Testing Center Assistants and Proctors. The successful candidate will have secondary responsibilities in supporting the DSP Assistive Technology Specialist with the provision of assistive technology for student use in the DSP Testing Center. This person must demonstrate a commitment to inclusive excellence and diversity.

This is a full-time, exempt, benefitted, 12-month appointment at 37.5 hours per week and reports to the Director of the Disability Services Program.

Essential Functions

  • Facilitate and oversee students, faculty, and Testing Center staff (Proctors and Testing Center Assistants) to schedule, coordinate and administer exams for students with disabilities approved for testing accommodations.
  • Manage, track and approve requested tests through the Accommodate Student Portal.
  • Hire, train, supervise and manage scheduling for a team of Proctors and Testing Center Assistants and is responsible for the timely and smooth administration of accommodated tests.
  • Reviewing, developing, monitoring, and improving processes, procedures, and techniques used in the scheduling and administration of accommodated tests.
  • Developing and disseminating information to support and remind both students and faculty of key expectations, responsibilities, and upcoming deadlines necessary to provide students an equitable testing experience.
  • Maintaining accurate and detailed records of all information associated with test administration in the testing center including maintaining the privacy of student information in compliance with FERPA.
  • Attend and participate in department, division, and University-wide professional development. Participate in professional development to gain additional understanding of the University's obligations associated with compliance with applicable laws including but not limited to Section 504 and the ADAAA as well as updates and changes in emerging solutions and best practices.
  • Collaborate with campus partners such as the Accessibility for Learning and Instruction Technologist in the Office of Teaching and Learning (OTL) to proactively identify and support training and information sharing with faculty associated with designing and implementing accessible assessments and working within the Accommodate Student Portal, Canvas, Respondus, etc.

Knowledge, Skills, and Abilities

  • Excellent written and in-person communication skills.
  • Knowledge and understanding of assistive technology used by students in testing and for exams/tests administration.
  • Ability to delegate, train, and effectively manage the testing center, keep the DSP team up-to-date, and cross-trained.
  • Ability to teach and provide in-person trainings and workshops, present information effectively and respond to questions from individuals (staff, faculty, students, etc.).
  • Demonstrated commitment to diversity, equity, and inclusion
  • Ability to compute rates, ratios, and percentages. Ability to apply concepts and analyze relevant data such as percentage ratios and proportions to practical solutions.
  • Ability to problem-solve common hardware and software conflicts related to test administration.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists while working within strict timelines. Overseeing the provision or timely responses to students, faculty, and other constituents.
  • Employee must have the ability to work independently and as part of a cohesive team.
  • Employee must demonstrate a commitment to the principles of inclusive excellence and diversity

Required Qualifications

  • Bachelor's degree or equivalent earned college credits.
  • The successful candidate is regularly required to sit and be able to operate work-related equipment.
  • Demonstrated ability to effectively communicate in-person and in writing with students and employees of the University and be able to move about the office with the capability of transporting objects of up to 10 pounds.

Preferred Qualifications

  • Experience working with persons with disabilities.
  • Experience working in higher education.
  • Experience supervising others.
  • Experience working with and/or using technology related to testing for students with disabilities such as screen readers, speech-to-text software, Canvas, Respondus Lockdown Browser, etc.
  • Experience using Accommodate disability tracking software and Banner student information system.
  • Demonstrated experience interpreting and applying applicable laws including the ADA as amended, Section 504, etc.

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m. Evenings and weekends as required.

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) August 11, 2022. Applications will continue to be reviewed until the position is filled.

Special Instructions
Candidates must apply online through to be considered. Only applications submitted online will be accepted.

Salary Grade Number:
The salary grade for the position is 8.

Salary Range:
The salary range for this position is $47,000-$52,000.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.

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