Case Manager Part-time

Apply now Job no: 495431
Work type: Staff Part-Time
Location: Denver, CO
Categories: Student Affairs / Services, Business Operations / Services, Admin / Executive / Office Support

Student Affairs & Inclusive Excellence (SAIE) is the central student affairs division of the University of Denver.

SAIE supports students in their holistic development through advocacy, collaboration, and education, and we strive to be full partners in students’ learning experience. SAIE values student centricity; diversity, equity, and inclusion; collaboration; adaptability; and accountability. The Division’s strategic priorities are:

  • Enrich the holistic student experience
  • Elevate & Embed diversity, equity & inclusion
  • Engage purposeful partnerships
  • Enhance staff development, learning & wellbeing 
  • Enact sustainable practices & operations

SAIE includes Housing and Residential Education; Student Engagement; Fraternity and Sorority Life; Health and Counseling Center; Inclusion & Equity Education; Disability Services Program; The Cultural Center; Access & Transitions; Learning Effectiveness Program; Veterans and Military Resources; Student Outreach and Support; Student Rights & Responsibilities; Budget, Operations, and Division Resources; New Student Programs; Parent & Family Engagement; and Community and Driscoll Commons.

Student Outreach & Support (SOS) helps students succeed by connecting them to resources, developing a plan of action to meet their goals, and navigating challenging situations. The SOS staff creates an inclusive and welcoming environment for students to develop skills in self-awareness, self-advocacy, resilience, and navigation to maximize their educational experience.

A few programs and processes supported by the SOS office:

  • Undergraduate and Graduate student case management
  • Medical Leave of Absence and Reentry processes
  • Basic Needs Assessment
  • Process for outreaching to and supporting students impacted by events, tragedies or disasters (domestic or abroad)

Position Summary

This is a non-benefited position not to exceed 1,000 hours in a calendar year.

The Part-Time Case Manager (PTCM) will work 20-25 hours a week. The PTCM position supports the needs of students in areas related to academics, mental and physical health, economic concerns, discipline issues, family relationships and difficulties with social adjustments through a variety of interventions, referrals and follow up services.  The PTCM will help facilitate a student’s access to, and appropriate utilization of, University and/or community services. The position requires mature, ethical decision-making and communication skills as well as the ability to work independently and as a member of a team. The PTCM reports to the Assistant Director of Student Outreach & Support. The position is effective now through June 2023. This is a 1 year appointment but may be renewed based on budgetary constraints.

Essential Functions


  • Support departmental programming initiatives
  • Training/Community outreach - Work with the office leadership in creating a training program for the campus community.

Outreach Services

  • Provide student support as a member of the SOS team. Work with students who are having a difficult time navigating the system and achieving their desired results. Work to help get them the answers they need, work through the correct channels, follow-up, and support the student by educating them on the University’s policies and procedures
  • Provide outreach support as assigned by the Assistant Director/Director in accordance with office policies and protocol


  • Exhibit strong written and verbal communication skills and involves reading and writing correspondence and dealing effectively with a broad range of students, as well as staff, faculty, parents, and the public.
  • A basic understanding of computerized databases and information systems is highly desirable. Familiarity with Microsoft Office products (Word, Access, Excel, and Publisher) is essential.
  • Database Maintenance – Note documentation via electronic databases (Maxient, Banner, etc.) for case management records.

Departmental Duties

  • Collaborate with other departments and offices on campus.
  • Demonstrate an on-going commitment to the principles of diversity, equity and inclusion through training and development programming, campus collaborations, and/or involvement and participation in university/divisional multiculturalism and diversity projects or initiatives.
  • Contribute to Student Affairs & Inclusive Excellence initiatives as applicable.

Professional Development

  • Participate in various trainings, retreats and professional development discussions that occur throughout the academic year.

Required Qualifications

  • Candidates must have an earned Bachelor’s degree
  • A demonstrated commitment to diversity, equity, and inclusion
  • Excellent organizational, planning, interpersonal and communications skills
  • Ability to work independently and as a team member
  • A genuine interest and satisfaction in working with students, employers, faculty, and staff

Preferred Qualifications

  • Interest, desire and/or experience in the field of Counseling, Psychology, Social Work or Higher Education
  • An ability and willingness to apply student development theory and concepts
  • Experience working on a college campus
  • Crisis management experience
  • Experience working with the Maxient case management database environment

Work Schedule

To be determined with supervisor. 20-25 hours per week.

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) September 2, 2022.

Special Instructions
Candidates must apply online through to be considered. Only applications submitted online will be accepted.

Hourly Range:
The hourly range for the position is $18.00-$19.00.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

The University of Denver offers some benefits for non-benefited employees. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.

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