Since 1994, the Butler Institute for Families is nationally recognized for our leadership and collaborative work at the national, state, and local level in evaluation, research, and technical assistance aimed at improving the quality of child-, youth-, and family-serving systems.
We bring together researchers, practitioners, public and private service system experts, and community members to: engage in program evaluation and research; examine outcomes; and provide technical assistance and training to program administrators, direct service providers, and community leaders. Benefits offered by the University of Denver (see here for more details: https://www.du.edu/jobs/), Butler stands in solidarity against the systemic oppression of persons of color and American Indian/Alaska Native tribes, communities, and individuals. Butler intentionally partners with family- and child-serving agencies to create healing, positive systemic change, and daily inclusive actions that reflect racial equity.
The Butler Institute for Families’ Online Learning Program Associate II will collaborate with staff, sponsoring agencies, system partners, and subject matter experts to develop effective, engaging online learning for adults currently working in programs, systems, and communities that serve children, youth, and families. The primary responsibility of this position involves developing asynchronous eLearning in SCORM-compliant course authoring software. Development includes needs assessment, instructional design, and storyboarding, as well as the production of graphics, learning support materials, videos, and narration. This position will also provide technical support for live synchronous training. This position will develop and implement culturally responsive online learning for Indigenous learning audiences for the Capacity Building Center for Tribes. This position requires using a racial-equity and intersectionality lens and incorporating culturally based approaches when developing products, which are created in collaboration with staff, professional stakeholders, and youth and families with lived experiences.
Product and Technical Development
- Recommend effective learning solutions based on needs assessment, content, budget, and learner profiles.
- Develop and maintain asynchronous computer-based training with SCORM-compliant course authoring software, including instructional design, storyboarding, course development, and assessment design.
- Provide design and technical support for live synchronous training, including writing scripts and developing interactive components.
- Procure and adapt current instructional materials to an online learning format that is suitable for the audience and technological capabilities.
- Use multimedia software to develop course graphics, backgrounds, templates, digital audio, and videos.
- Apply universal design principles, perform accessibility checks, and establish feedback loops to ensure consistent, inclusive design.
- Develop and maintain strong relationships with internal and external stakeholders to create a responsive and solution-focused environment.
- Engage subject matter experts, managers, and policy experts in course development.
- Conduct technical development of products, including gathering video content, under guidance of Principal Investigator/s (PI) once the PI has guided content, conducted interviews, and identified culturally relevant components of the content.
- Track engagement data as needed for projects and gather feedback from participants for quality improvement purposes.
- Communicate progress effectively to PI and teammates via project management protocols.
- Lead and initiate new thinking, ideas, and action by continually asking what’s possible and how we can best achieve it.
- Manage multiple competing projects and deadlines in a timely, efficient, and thorough manner.
- Participate in organizing and implementing project tasks from conception through development and to post-production, including communicating progress, completing tasks on time, proactively exploring for content, and identifying and solutioning issues that arise.
- Independently manage components of the work with multiple internal and external stakeholders and tasks.
- Track use of online communities and participation in online courses and webinars.
- Maintain current knowledge of training best practices and trends in adult learning, online learning, emerging educational technology, and social learning, and recommend enhancements and upgrades to team processes and practices.
- Maintain positive working relationships with clients, programs, and other key project stakeholders.
- Contribute to and write reports or sections of reports, publications, and dissemination, including possible participation in conference presentations, with few grammatical or style corrections needed.
- Participate in Creative Team meetings, Butler strategic planning, and Equity, Diversity, and Inclusion activities and learning events.
- Attend and participate in DU and Butler-related meetings, trainings, and activities.
- Assist as interview panel member in the Creative Team hiring process.
- Assist in writing sections for grant proposals.
- Other duties as assigned.
- May supervise work study students for time-limited work requests.
Knowledge, Skills, and Abilities
- Strong verbal and written communication skills for product development, including proficiency in grammar, copyediting, proofreading, and using style guides
- Ability to communicate with diverse audiences and champion use of plain language
- Ability to communicate and collaborate effectively and diplomatically with a variety of stakeholders using various modes of communication, including in person, by phone, over email, by virtual technology, and through written project materials
- Demonstrate understanding of and sensitivity to the historical and contemporary political and social contexts of marginalized communities and community members, including American Indian/Alaska Native tribes, communities, and individuals, and the ability to interact with stakeholders representing diverse tribal cultures, worldviews, and experiences.
- Awareness and understanding of the issues faced by child-, youth-, and family-serving systems
- Project management skills with multiple stakeholders and tasks involved
- Experience with copyright, readability, usability, and accessibility (508) requirements
- Experience in the use and exploration of technology for facilitation and learning
Intermediate to advanced level of skills in:
- Instructional design for adults
- eLearning course authoring software
- Data analysis
- Utilizing critical thinking and exercising good judgment
- Recognizing patterns, organizing ideas, and creating categories in complex documents
- Interacting professionally with internal and external colleagues and customers
- Prioritizing and handling multiple, complex projects simultaneously
- Editing, spelling, grammar, punctuation, and stylistic voice
- Microsoft Word, particularly its review and style features
- Intermediate to advanced skill in the use of Articulate Storyline
- Intermediate skill in the use of Microsoft office, Adobe Photoshop or Illustrator, Premiere Pro, Audacity (or similar program), and webinar hosting platforms
- Intermediate skills integrating technology for purposes of engagement in learning opportunities
- Intermediate skills to support delivery of learning on various virtual platforms and co-facilitates learning events and/or stakeholder engagement discussions
- Learn industry language consistent with state and national child welfare practice, early childhood and youth services systems, behavioral health, and other relevant industries
- Learn, reflect, and practice cultural humility with others within Butler and with project partners
- Prepare learning and information sharing products, participate in presentations
- Prioritize competing timelines and project deliverables
- Facilitate constructive interpersonal interaction and teamwork
- Possession of strong critical thinking and solution-building skills
- Ability to work independently with limited supervision
- Bachelor’s Degree in social work, human services, or similar field, with some course work in educational technology, instructional design, and/or adult education
- At least one year of experience in training and development, including needs analysis, instructional design, evaluation/assessment, and developing instructional materials
- Experience publishing courses in Learning Management Systems, such as Cornerstone, Canvas, and Moodle
- Three of more years’ experience working with persons from diverse cultures other than one’s own
- Experience developing E-Learning courses for adult audiences.
- Master’s Degree in Instructional Design or Education
- Ability to provide professional narration with skills in articulation, breathing, and delivery
- Experience working with tribal programs
- Experience working in grant-funded environments in government, nonprofit, or university settings
- Bilingual in English and Spanish
Ability to sit in front of a computer for an extended period
Often required to move about the office/campus and transport objects up to 30 lbs.
Occasional travel required for projects
Part-time, must be available during standard work hours for meetings and collaboration Monday – Friday; evenings and weekends as desired to complete tasks. Telework/remote work schedule available as an option.
For best consideration, please submit your application materials by 4:00 p.m. (MST) December 2, 2022.
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.
Salary Grade Number:
The salary grade for the position is 11.
The hourly range for the position is $34.49-$37.36.
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.
Please include the following documents with your application:
2. Cover Letter
The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.
All offers of employment are contingent upon satisfactory completion of a criminal history background check.