Registrar Advisor

Apply now Job no: 495829
Work type: Staff Full-Time
Location: Denver, CO
Categories: Student Affairs / Services

The Office of the Registrar, an academic service center for the University of Denver community, takes an active role in assisting students and faculty with registration and advising by providing the tools needed to review academic progress, create class schedules, and successfully register for classes. Specialized services include, but are not limited to:

  • Register for classes
  • Transcript and diploma distribution
  • Degree evaluation and certification
  • Enrollment and degree verification
  • Classroom Scheduling
  • Bulletin management

We provide pertinent information regarding academic policy, federal regulations, and procedures as related to the procurement, maintenance, and release of educational records of our current and former students.

Position Summary

The Registrar Advisor provides student services advising and support to current students, faculty, staff, and alumni. The position works independently in researching, planning, coordinating, implementing, managing, and communicating on central advising functions including degree audits & evaluations, registration, and institutional policies & deadlines. The position, using a broad knowledge of degree requirements, registration policies, processes, and procedures; and deep and collaborative connection to advisors, administrators, and faculty in departments, acts as a front-line resource for students navigating their degree programs, and for faculty implementing innovative degree programs and courses. Position works collaboratively with the Associate Registrar to analyze and implement procedures that ensure successful and transparent management of office functions and delivery of high-quality customer service.

Essential Functions

In addition to following the University of Denver’s policies and procedures, principal responsibilities include, but are not limited to:

  • Works directly with current students, advisors, and faculty on all manner of registration, records, and degree topics.
  • Provides assistance and advice to students with online registration, registration changes, and status updates.
  • Enforces institutional standards but works independently to interpret acceptable variations from policy to appropriately resolve issues as they arise.
  • Develops and implements new procedures and systems to effectively serve constituents. 
  • Provides degree evaluations to all undergraduate students entering their final year and advises students on completing outstanding requirements. Works with students and academic departments to craft personalized plans to degree completion.
  • Completes final reviews of academic records of undergraduate degree candidate at the end of every quarter to determine graduation status and posts degrees.
  • Reviews graduate credential certifications for accuracy and posts degrees and other credentials.
  • Notifies undergraduate students that do not meet degree requirements of graduation status.
  • Advises students on remaining requirements and the steps that must be accomplished to graduate.
  • Advises students on the requirements for different degree programs and maintains accurate curriculum data for students.
  • Processes curriculum changes such as degree, major and minor changes, adjusts student degree audits, communicates any issues with the degree audit with the appropriate department; updates degree audit system as necessary, communicates policies, procedures and changes to students, faculty, and advisors.
  • Creates and maintains documentation of procedures related to the degree audit. 
  • Assists with production of the University Commencement Programs.
  • Works with the Associate Registrar to plan commencement ceremonies. Assists graduates at the commencement ceremony.
  • Assists with production and distribution of diplomas and certificates. 

Knowledge, Skills, and Abilities

  • Ability to read, analyze, and interpret college catalogs and other university publications, transcripts, other application materials, technical procedures, or policy manuals. Ability to write reports and business correspondence.
  • Ability to effectively present information and respond to questions from students, University colleagues and the public.
  • Ability to speak effectively before groups of students and other employees.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to make decisions according to rules, regulations, and procedures.
  • Ability to make independent decisions in discretionary areas.
  • Ability to extract pertinent information from catalog descriptions and similar documents.
  • Knowledge of academic degree requirements, various college calendars, conversion of academic credits, academic policies such as accreditation is important.
  • Knowledge of such policies at the University of Denver will be very helpful. The position works extensively with students, parents, faculty, and staff. Thus, strong interpersonal skills are required in terms of both clearly and concisely communicating complex information and listening effectively. Personal computer skills are helpful.
  • The position works regularly with computerized information systems.
  • Ability to routinely manage highly sensitive information related to degree progress and personal issues.
  • Must exhibit independent judgement and maintain strict confidentiality in accordance with FERPA regulations.

Required Qualifications

  • Bachelor’s degree
  • One (1) year in Higher Education or comparable customer service/compliance environment

Preferred Qualifications

  • Two (2) years of experience in Higher Education

Working Environment

1. Standard office environment.
2. Unexpected interruptions occur often, and stress level is moderate to high.
3. Noise level is quiet to moderate.

Physical Activities

1. Ability to sit in front of a computer for an extended period.
2. Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m.

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) on November 30, 2022.

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number:
The salary grade for the position is 6.


Hourly Range:
The hourly range for the position is $20.50 - $21.68.

Benefits:
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.

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