Business Analyst

Apply now Job no: 496120
Work type: Staff Full-Time
Location: Denver, CO
Categories: Business Operations / Services, Admin / Executive / Office Support, Advancement

About the University of Denver
Located where the Great Plains meet the Rocky Mountains, the University of Denver embodies the spirit of exploration and discovery that defines our region and our history. DU is a private institution built on exploration through research and collaboration among educators, students, and local and global communities. With nationally recognized academic programs, a history of widespread influence, a forward-looking vision for a 21st-century education, and a deep commitment to promoting inclusion, we open a world of opportunity to students and empower Pioneers to make a difference around the world. Through learning, scholarship and practice, students gain the experience, knowledge and courage they need to tackle big challenges in the real world and guide diverse communities and organizations.

About DU Advancement
The University of Denver is building an advancement enterprise that mirrors the excellence of our great institution. Advancement efforts at DU have a tremendous impact through our relationships with DU’s remarkable students, dedicated donors, inspiring alumni, engaged families, and wonderful friends. DU is committed to building and fostering a culture of deep engagement and philanthropy in support of our institution as we implement the DU IMPACT 2025 vision. The University of Denver and DU Advancement deeply value inclusive excellence, recognizing that its success is dependent on how well it values, engages, and includes the rich diversity of constituents. You can learn more about inclusive excellence at the University of Denver by visiting The Cultural Center’s digital home. As a part of that effort, we are continuing to grow a team of collaborative, curious, results-oriented, and mission-driven advancement professionals who value inclusivity and who possess a deep respect for one another and for our shared profession.

Position Summary

As a member of the Advancement division’s Business Intelligence & Analytics (BIA) team, the Business Analyst’s role is to use data to create and share insights and support the Advancement team in embracing a culture of measurement where all team members are supported in developing data literacy and using quantitative and qualitative data to guide their work. This position performs a broad range of tasks: partnering with colleagues in fundraising, alumni engagement, and career services to identify reporting needs, analyze existing reports, and create new systems for analyzing data, tracking progress, and improving processes. The Business Analyst must have the ability to offer consultative support and develop new reports and processes that are accurate, clear, accessible, and replicable.

Essential Functions

  • Collaborate with colleagues throughout Advancement to identify opportunities to use reporting and analytics to guide strategy, track work, and measure outcomes. Serve as a liaison and consistent partner to select groups within Advancement to ensure that their reporting needs are met and that they have guidance and support for analysis. Areas of reporting include alumni engagement, fundraising activities, moves management, pipeline reporting, career services, and employee engagement.
  • Report development leveraging reporting tools such as Cognos, Tableau, SSRS, Visual Studio, and SPSS.
  • Collaborate with University IT to continuously improve data structures and reporting data sources.
  • Create documentation including data definitions and meta-data to ensure that both report users and BIA colleagues understand how report fields and parameters are defined and calculated.
  • Provide quality control for reports and queries developed by other BIA team members.
  • Train end-users on how to access reports, locate documentation, and appropriately use reports and dashboards.
  • Lead and contribute to business process analyses. Identify opportunities for process improvement and provide leadership in the implementation of identified process improvements.
  • Manage reporting projects independently from inception to completion and follow up with report users to maintain reports and make adaptations in response to changing operations and strategies.
  • Track work and communicate project progress and statuses in BIA’s task management solution, Asana.
  • Provide support for survey development and analysis.
  • Perform related duties as assigned.

Knowledge, Skills, and Abilities

  • Demonstrated ability to contribute to strategic discussions, connecting the science of research with the art of relationship building.
  • Demonstrated ability to lead within a team and promote partnership, while also working independently, setting priorities, juggling tasks as needed, and completing projects within specified timeframes amidst a fast-paced work environment.
  • Demonstrated ability to meet deadlines while managing multiple tasks and concurrent priorities.
  • Demonstrated ability to use reporting tools such as Cognos, Tableau, SSRS, Visual Studio, or SPSS to create and deliver end-user reports.
  • Flexible and highly organized self-starter with a curious mind for data/reporting.
  • Must be able to gather, transform, and present data in an organized and meaningful way. Must be able to communicate technical problems to non-technical professional staff.
  • Solid knowledge of MS Office Suite
  • Strong attention to detail and analytical skills.
  • Strong sense of curiosity and critical thinking.

Required Qualifications

  • Bachelors degree in quantitative research methods, statistics, business, higher education, or related social science field or equivalent combination of education and work experience (Veterans with equivalent combination of military certification/education and experience may substitute for the degree qualification)
  • 3 years of experience working with complex datasets, including data collection and preparation, analysis, and reporting.
  • Experience supporting and training business users in an administrative system, program, or process.

Preferred Qualifications

  • Graduate degree in quantitative research methods, statistics, business, higher education, or related social science field.
  • Experience supporting report programming in a non-profit organization and/or higher education setting.
  • SQL programming experience.
  • Familiarity with Customer Relationship Management (CRM) databases.
  • Microsoft CRM Dynamics software experience.
  • Use of reporting tools such as Cognos, Tableau, SSRS, Visual Studio, or SPSS to create and deliver end-user reports.
  • Experience with process mapping, process analysis, project management, or data mining.

Working Environment

  • Standard office environment
  • Noise level is quiet to moderate

Physical Activities

  • Ability to sit in front of a computer for an extended period
  • Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs with assistance

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m., some nights and weekends, as required

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) on April 10, 2023.

Special Instructions
Candidates must apply online through to be considered. Only applications submitted online will be accepted.

Salary Grade Number
The salary grade for the position is 10.

Salary Range
The salary range for this position is $60,000 - $70,000.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.

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