The University is located in Denver, Colorado, a city known for its dynamic blend of business, innovation and world-class recreation. Denver is consistently ranked by Forbes and Kiplingers Magazine as one of the top cities for young professionals and recent college graduates. The University of Denver is a private institution founded in 1864. It serves a population of more than 5,200 undergraduate and 6,200 graduate students as a research-intensive institution. The beautiful campus is located approximately seven miles from downtown with easy access to public transportation.
With a long tradition of excellence and innovation, the Daniels College of Business prepares students to succeed in a dynamic, changing world. We are a high-achieving community of students, staff and faculty that inspires one another to think in new ways, perform at higher levels, and transform organizations and communities. Daniels is ranked among the top business schools and is the only business school in Colorado to receive rankings and recognition from BusinessWeek, the Financial Times, U.S. News & World Report and Forbes. The Daniels College of Business (DCB) offers a variety of baccalaureate, graduate, PhD and certificate programs which are detailed at https://daniels.du.edu/
Reporting to the Assistant Dean of MBA Programs, this position oversees the day-to-day operations of the MBA Programs with an eye towards acting as a constant resource for the MBA Programs faculty and staff in order to integrate and improve 3 MBA programs. Duties include, but are not limited to, office operations, faculty communications (including hiring and on-boarding procedures), student customer service, budget support travel arrangement support and event support.
The Assistant to the Assistant Dean of the MBA Programs works independently under general direction and handles problems and non-routine situations by determining the approach or action to take and interprets guidelines, procedures, policies, and practices. Must provide excellent service to students, faculty, and staff from diverse backgrounds, including but not limited to those from historically underrepresented and/or marginalized communities, and promote the values and practices of inclusive excellence, especially with regard to issues of gender, sexuality, and other intersecting identities. Duties are generally:
- Key position of front desk operation for MBA suite including constant interface with staff/faculty/students/prospective students/DU representatives and other visitors.
- Identifies and recognizes problems in processes/procedures, and in collaboration with Assistant Dean, solves them.
- Manage general office, kitchen and storage space including purchasing and monitoring inventory of office supplies, kitchen inventory, branded materials.
- Coordinate with Accounting Technician, MBA Programs and Daniels Manager of Business and Operations on monitoring and reconciling departmental operating budgets, gift funds and designated funds, processing all invoices, requisitions, purchase orders and expense reports in a timely manner and according to University policy.
- Hire adjunct and overload faculty on time for each program each quarter to ensure faculty are paid on time. Remove hires for cancelled classes
- Maintain and troubleshoot office equipment and other basic office issues.
- Coordinate with DU IT on the selection and implementation of software programs, machines or office equipment that will produce the desired results for the department.
- Keep department, student, and alumni mailing lists up-to-date (listservs and others).
- Manage and update department calendars in Outlook.
- Coordinate and plan department meeting, events, and retreats including sending Outlook invitations for such activities to the appropriate audience.
- Request parking passes as needed for guests and events.
- Ensure staff and faculty bios/pictures are updated quarterly on Daniels webpages.
- Assist with onboarding new staff and faculty hires.
- In collaboration with OCM, format and manage the unit annual report, resume book, photo documentation of events.
- Maintain and update process and procedure manuals (e.g Emergency).
- Submit maintenance and service requests as well as manage inbound and outbound mail.
- Recognizes, initiates, participates in, and sometimes leads continuous improvement efforts.
- Supervise graduate assistants, managing work reports by faculty and by student, keeping track of student work hours weekly and cumulatively.
- Recruit and manage small number of student work study assistants, monitoring their work hours and approving their time sheets.
- Assist with various MBA operations/projects as assigned.
- Work in partnership with program directors on development and implementation of program-wide financial and administrative best practices, such as faculty hiring process, policy evaluation.
- Organize and maintain physical and electronic files by program, business function, curriculum, and faculty member.
- Coordinate all program activities and track progress. This person manages, monitors, and controls program activities according to plans and schedules, and manages program issues and problems to resolution.
- Attend all program, staff, and faculty, and college meetings. Oversee the creation of meeting agendas and records and facilitate departmental voting and surveys.
- Collect, coordinate and distribute materials (i.e., pictures and bios) for the Daniels College of Business Online Directory. Coordinate with Daniels for on-site professional head-shots as needed.
- Set up and manage Zoom meetings with technology.
- Maintain brand book and logos and assure all documents are branded correctly.
- Work with program leads to select and order department collateral while maintaining brand requirements. This includes fliers, brochures, evites, invitations, promotional materials, advertising, curriculum graphics and illustrations. Select and order swag for each program.
- Plan and coordinate the execution of events involving alumni, faculty, and students, including university event registration, catering, space reservation, event marketing.
- Collaborate with program directors and student engagement with current student events including luncheons, cohort leader meetings, etc.
- Assist in planning and coordinating International and Domestic events involving alumni, faculty, and students, including event RFP development and distribution, registration, catering, and space reservation.
Knowledge, Skills, and Abilities
- Strong interpersonal skills: tact, discretion, and professionalism are required. Strong ability to work cooperatively with students, faculty, staff and the public.
- Ability to independently exercise sound judgment, tact, and diplomacy; strong problem solving skills; organization and prioritization of tasks that are assigned.
- Strong organizational skills.
- Applies basic skills and procedures appropriate for the position within assigned functional area.
- Excellent written and oral communication skills. Communicate effectively in an online environment.
- Proficient in MS Office/systems (MS Word, Excel, Power Point; Visio and Project are a plus), Slate, Banner, Salesforce, Zoom, Office 365, Teams, and various learning management systems.
- Extremely accurate, detail-oriented, confidential, impartial, and objective.
- Self-starter, able to work independently or work well with others as part of a team.
- Excellent critical and analytical thinking skills.
- Extremely organized.
- Strong time management and constructive problem-solving skills.
- Able to multitask using discretion and independent judgment.
- Able to make sound and appropriate decisions under tight timelines.
- Able to work well across department and college functions within a team environment.
- Able to build rapport with students, faculty, and external stakeholders.
- Demonstrate a positive attitude and ability to thrive in an atmosphere of constant change and ambiguity.
- Self-aware and willing to learn and improve including effective and efficient cross-training and collaboration with colleagues as needed.
- Creative, innovative and able to work independently and within a team with a high level of professionalism.
- 2 years experience in an administrative role in an office environment
- Bachelors degree
- 3+ years experience in an administrative role in an office environment
Standard office environment.
Unexpected interruptions often occur, and stress level is moderate to high.
Noise level is quiet to moderate.
Ability to sit in front of a computer for an extended period.
Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.
Monday - Friday, 8:00 a.m. - 4:30 p.m.
For best consideration, please submit your application materials by 4:00 p.m. (MST) April 28, 2023.
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.
Salary Grade Number:
The salary grade for the position is 6.
The hourly range for the position is $22.00-$25.00.
The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.
Please include the following documents with your application:
2. Cover Letter
3. One-page statement describing your perspective on and approach to the importance of diversity, equity and inclusion in higher education. Please share examples from your working past that are illustrative.
The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.
All offers of employment are contingent upon satisfactory completion of a criminal history background check.