At the Daniel L. Ritchie Center for Sports and Wellness, we build Pioneers for Life through excellence, character, and connection. We operate with a championship mindset; and we create and foster a winning culture every day. Inspired by our location in the Rocky Mountain West, we always find a better way forward; we work with optimism, passion, grit, and integrity. We forge lasting relationships one interaction at time; and our value to the University of Denver is the degree to which we offer connection points to a broad and diverse community. That's why were always looking ahead, and not just to the next championship or what's next in sports and wellness. Were also looking at what's next for you and how we can help you build a career you're proud of.

Position Summary

Reporting to the Assistant Director of Youth Programs and the Assistant Director of Competitive Programs, the Aquatics Coordinator is responsible for the University of Denver’s Learn to Swim program and the Denver Master’s Swim Team. The Aquatics Coordinator will work with the Assistant Director of Youth Programs to achieve sales of $250K per year for the Learn to Swim Program, and will work with the Assistant Director of Competitive Programs to achieve sales of $25K per year for the Masters Swim program. They will facilitate the schedule and registrations for both programs, and lead and schedule part-time employees. They will develop positive relationships with participants and parents, and provide feedback and recommendations for the Learn to Swim and Masters Swim programs.

Essential Functions

Customer Service 

• Assist customers with the registration process (online, phone, or in person).
• Respond to all new Learn to Swim/Masters Swim inquiries and current parent/participant feedback, comments and questions.
• Regularly interact with Learn to Swim participants and parents and Masters Swim participants. Communicate program updates and changes as needed (phone, email, or in person).
• Utilize the swimlessons@du.edu and swimmasters@du.edu email account for all Learn to Swim/Masters Swim related inquiries and program communication.
• Act as Aquatics “Front Desk” to assist those looking for any Aquatic Program assistance.
• Assist in other aquatic programs as needed or requested.
• Responsible for the creation and execution of Masters Swim Newsletter.

Program Design and Management 

• Responsible for achieving annual Learn to Swim and Masters Swim registration goals and ensuring all accounts are paid in full.
• Develop Learn to Swim and Masters Swim schedules for each series and submit to the Business Operations Manager for input into Rectrac. Submit schedule adjustments as needed throughout the registration process.
• Coordinate Learn to Swim and Pre-Team registration for swimmers following the annual Hilltoppers Swim Clinic.
• Provide on-site supervision for Learn to Swim as scheduled.
• Ensure Learn to Swim instructors complete and provide participant evaluation cards to all Learn to Swim participants prior to the end of each series.

People Management and Development 

• Schedule instructors and coaches in SubItUp and ensure all shifts are covered.
• Responsible for the recruitment, hiring and continued training for Learn to Swim Instructors and Masters Swim Coaches.
• Conduct evaluations of Learn to Swim instructors and Masters Swim Coaches performance to the Assistant two times per year using department-approved evaluation templates and schedules.
• Lead regular staff meetings/training for Learn to Swim staff and Masters Swim staff.
• Manage all timecards for direct reporting staff.

Schedule

• The Aquatics Coordinator will develop their weekly schedule with the Assistant Director of Youth Programs. Any deviations from the approved schedule must be communicated to the Assistant Director of Youth Programs and any additional hours approved prior to commencing. All work must be completed at the Daniel L. Ritchie Center for Sports and Wellness within its business hours unless otherwise approved. Typical schedule would be Monday-Thursday 3-7pm, Saturdays 9am-1pm.

Knowledge, Skills, and Abilities

• Excellent oral/written communication skills.
• Ability to work in various computer systems
• Microsoft Word
• Microsoft Excel
• Ability to plan, and schedule creatively
• Strong Customer Service Skills
• Strong Work Ethic
• Good Interpersonal Skills
• Proactive
• Flexibility
• Teamwork

Required Qualifications

• Minimum of two (2) years’ experience teaching swim lessons to youth
• CPR/AED/First Aid Certification

Preferred Qualifications

• Lifeguard Certification
• Experience teaching swim lessons to adults

Working Environment

Works in an office, and off of a pool deck.
Works regularly on nights and weekends
Noise level is moderate.
Exposure to blood borne pathogens.

Physical Activities

Ability to sit in front of a computer for an extended period.
Occasionally required to move about the office/campus with the capability of transporting objects up to 50 lbs. with assistance.

Work Schedule
Typical schedule would be Monday-Thursday 3-7pm, Saturdays 9am-1pm.

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) June 11, 2023.

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number:
The salary grade for the position is 7.

Hourly Range:
The hourly range for the position is $22.00 - $25.00.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

Benefits:
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.