Conference & Event Services (CES) delivers exceptional service, resources, and support to events on the University of Denver (DU) campus. While upholding the University's integrity, values, and inclusive engagement, CES cultivates strategic relationships with its internal DU partners to ensure the success of outreach to local, national, and global organizations. CES provides services to clients for the exploration, discussion, and enactment of issues and topics germane to a variety of important areas that include civic, political, non-profit, educational, and business.
This position will provide strategic planning, management, and execution of events for visitors, external organizations, faculty, staff, and students who wish to plan an event on campus, including meetings, events, and summer conferences. Event Managers report to the CES Director of Events & Marketing and works closely with other professionals at the unit and campus levels, including but not limited to the Chancellor and Provost offices and other VIP clients.
Success in this position requires flexibility to balance overarching DU and event strategy with managing logistical details. We are seeking a candidate with exceptional customer service and problem-solving skills with the diplomacy and savvy to work with a wide range of VIP stakeholders. This position fosters collaborative and inclusive partnerships and works closely and serves on project teams with staff and service partners from across campus, while also serving off campus clients. This is a benefited position expected to work approximately 37.5 hours per week, with a flexible schedule as needed to support evening or weekend events.
- Manage events including but not limited to meetings, receptions, conferences, graduations, by conducting site tours with prospective clients, booking in Ungerboeck (EBMS), scheduling in 25-Live, executing contracts, collecting receipt of payments, planning, and implementing client requirements.
- Oversees implementation of all event details including, but not limited to, meeting room assignment, room set-up, media, dining, signage, security, HVAC, grounds, & custodial.
- Consults with clients to determine objectives and requirements for events such as conferences, retreats, and meetings.
- Understands and assigns event space to achieve effective use of resources.
- Collaborate with University employees and external vendors to perform tasks necessary for the management, execution, and settlements of events.
- Establish and maintain effective working relationships with employees, service contractors, and the external public.
- Monitor assigned event requirements as interfaced with other events and activities scheduled in the University venues.
- Assist the Assistant Director of Summer Conferencing by coordinating conference logistics with service providers, guests, and other Event Managers.
- Develop creative event materials such as invites, programs and event signage.
- Administrative duties include support to CES, while on occasion other duties that will be assigned outside the normal day-to-day range of responsibilities and timeframe which will include some nights and weekends.
- Meet regularly with supervisor to provide updates, monitor performance, seek guidance, and provide feedback.
The Event Manager may oversee contracted entities and part-time employees during an event, including University internal contracted employees (parking, custodial, etc.) and students.
Knowledge, Skills, and Abilities
- Excellent project management and organizational skills.
- Proven ability to plan, organize, and manage processes that bring about the successful completion of specific objectives.
- Excellent oral and written communication skills with both staff and clients.
- Sales experience and willingness to learn event management software and processes.
- Ability to work in a high-pace, team-oriented setting.
- Demonstrates dependability.
- Capacity to lead, work independently, and exercise sound judgement.
- Displays outstanding attention to detail and commitment to quality.
- Adapts and shows flexibility when working in a transitioning environment.
- Self-motivated, takes initiative and brings creative and effective problem-solving skills to complex challenges.
- Proficient in Microsoft Office Suite.
- Certified Event Planner
- Ungerboeck (EBMS) software
- 25Live scheduling software
- Experience in Higher Education
- Experience with VIP clients and high-profile guests and/or donors
- Undergraduate Degree or Equivalent Experience
- Three to four years of related experience in event management
- Master’s Degree or Equivalent Experience
- Five plus years of experience managing events in an academic setting
- Standard office environment.
- Unexpected interruptions occur often, and stress level is moderate to high.
- Noise level is quiet to moderate.
- Ability to sit in front of a computer for an extended period of time
- Ability to move about the campus pending events with the capability of transporting objects up to 50 lbs.
Monday - Friday, 8:00 a.m. - 4:30 p.m. Nights and weekends as needed for events.
In accordance with the University’s flexible work policy, this position is eligible to be considered for partial remote work. Further details regarding this plan will be determined with the hiring manager and are dependent on the division and team specific needs.
For best consideration, please submit your application materials by 4:00 p.m. (MST) September 29, 2023.
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.
Salary Grade Number:
The salary grade for the position is 9.
The salary range for this position is $55,000-$62,000.
The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.
Please include the following documents with your application:
- Cover Letter
The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.
All offers of employment are contingent upon satisfactory completion of a criminal history background check.