The Office of International Education, which is part of DU’s Internationalization unit, serves primarily undergraduate students interested in education abroad term-length programs. The OIE manages a portfolio of over 150 programs in 52 countries and advises roughly 1000 students/year who are interested in participating on DU Partner Programs and/or unaffiliated programs.
Position Summary
The Office of International Education (OIE) is hiring a program manager. The successful candidate will be independent, self-motivated, and an exceptional multi-tasker. They should also be familiar with all aspects of education abroad management and advising and comfortable with multi-tasking and balancing multiple priorities and deadlines.
The position is responsible for advising on a large portfolio of programs and offering a full range of student services during all stages of the study abroad process for prospective, outbound, and returnee students. The Program Manager also promotes and coordinates study abroad program activities for assigned study abroad programs. This includes managing student recruitment, advising, application, enrollment, and pre-departure orientation; re-entry engagement; and program assessment and evaluation.
The Program Manager provides management for an education, research and/or operations program/project, recommending goals, assessing feasibility and ongoing performance and providing day-to-day oversight of administrative and operational functions.
Essential Functions
- Responsible for day-to-day education abroad functions and serves as a primary advisor for education abroad program portfolio
- Schedules and conducts pre-departure and returnee workshops and orientations for participants.
- Responsible for application management for education abroad participants via office software (Terra Dotta)
- Assists in advising for education abroad scholarship resources/sources.
- Promotes education abroad on-campus through education abroad events, resource fairs, social media, and classroom presentations.
- Serves as a liaison to affiliated education abroad partners on and off campus.
- Mentors education abroad student assistants and volunteers.
- Ensures activities are in compliance with the industry's concepts, practices, and procedures and keeps abreast of best practices and trends in education abroad.
- Processes transcripts for returnees.
- Occasional requirement to work evening or weekend events throughout the academic year to participate in events on campus.
- Occasional travel to off-campus meetings, professional conferences or program partners may be required.
- Other duties and projects assigned.
Knowledge, Skills & Abilities
- Experience in the field of international education & advising students with education abroad opportunities.
- Demonstrated ability to work positively and productively with dynamic and diverse groups of faculty, staff and students.
- Experience and skills in developing, implementing and managing projects and business processes; ability in problem identification, reasoning, ability to develop original ideas to solve problems, persuade others, and lead.
- Strong interpersonal & intercultural skills.
- The value of self-motivation and initiative to seek out work and drive to accomplish goals.
Required Qualifications
- Bachelor’s Degree
- Experience in the field of international education & advising students with education abroad opportunities.
- Excellent oral and written communication skills with a broad community of other international education administrators, university staff and administrators, faculty, program managers, and host institution administrators.
- Computer skills and software program knowledge including Terra Dotta software and/or related and office support desktop tools
- Knowledge of higher education administrative practices and procedures, student records, and international education systems.
- Familiarity with social media platforms as well as tools for scheduling posts in advance.
- Experience living, studying or working abroad.
Preferred Qualifications
- Master’s Degree
- 4 or more years’ experience in international higher education
- Experience supporting exchange, faculty-led, or customized study abroad programs.
- Demonstrated experience in evaluating academic records.
Working Environment
- Standard office environment.
- Unexpected interruptions occur often, and stress level is low to moderate.
- Noise level is quiet to moderate.
Physical Activities
- Ability to use a computer for an extended period of time.
- Occasionally required to move about the office/campus
Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m., occasional evenings and weekends possible.
In accordance with the University’s flexible work policy, this position is eligible to be considered for partial remote work. Further details regarding this plan will be determined with the hiring manager and are dependent on the division and team specific needs.
Application Deadline
For consideration, please submit your application materials by 4:00 p.m. (MST) April 28, 2025.
Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.
Salary Grade Number
The salary grade for the position is 8.
Salary Range
The salary range for this position is $56,500 - $57,151.
The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.
Benefits
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.
Please include the following documents with your application:
- Resume
- Cover Letter
The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University’s educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non‑Discrimination‑Statement.
All offers of employment are contingent upon satisfactory completion of a criminal history background check.