The College of Arts, Humanities & Social Sciences (CAHSS) is the largest and most diverse academic unit at the University of Denver, where students gain the knowledge and skills necessary to succeed at nearly any career in today’s globally connected society. Half of the College’s departments and schools offer master’s or PhD programs. 

Position Description

CAHSS is hiring three (3) Recruitment & Admissions Coordinators who will play a pivotal role in the efficient organization and implementation of enrollment management within CAHSS. This position is a member of the CAHSS Enrollment Management team, and reports to the Recruitment & Admissions Manager. The Coordinator will collaborate with various academic departments, faculty members, and administrative staff to support recruitment & admissions functions. The Recruitment & Admissions Coordinator must possess excellent customer service skills, attention to detail, and the ability to manage multiple tasks simultaneously.

Essential Functions

• Advise prospective students regarding general program information, admission requirements, prerequisites, and application navigation.
• Respond promptly to queries via email, phone, and in person about all aspects of CAHSS programs and direct undergraduate prospects to the Office of Undergraduate Admissions when applicable.
• Engage in direct outreach via email and/or phone to prospective graduate students to solicit and answer questions or encourage follow through with the application process.
• Maintain regular availability for prospective student appointments.
• Collect information from inquiring graduate applicants, enter appropriate information into Slate, and facilitate follow-up correspondence.
• Provide campus tours and set up class visits as needed for prospective graduate students.
• Support graduate departments with graduate recruitment events such as Admit Day and information sessions.
• Support undergraduate admissions and departments with undergraduate recruitment events such as Journeys to DU and Fridays@DU.
• Work with Manager and faculty graduate directors to post scholarships in Slate and Banner following CAHSS and University policies.

Knowledge, Skills, and Abilities

• Excellent oral and written communication skills.
• Attention to detail and basic proofreading ability.
• Basic analytical skills.
• Ability to manipulate data.
• Ability to prioritize tasks and plan projects; time management and solid organizational skills.
• Ability to help students, staff, faculty, and visitors in a positive and friendly manner.
• Excellent internal and external customer service.
• Teamwork approach to projects and problem solving.
• Ability to work with diverse and underrepresented populations, using an inclusive approach.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Willingness and ability to learn new technology.
• Ability to be adaptable and flexible.

Required Qualifications

Level II:

• Bachelor’s degree or equivalent in years of equivalent combination of education and work experience.
• 1 year of previous experience working in an office, professional, or military setting.
• Proficiency with Microsoft Office Suite.

Level III:

• Bachelor’s degree or equivalent in years of equivalent combination of education and work experience.
• 2-3 year of previous experience working in an office, professional, or military setting.
• Proficiency with Microsoft Office Suite.

Preferred Qualifications

Level II:

• 2 years of administrative experience working in an office, professional, or military setting.
• Experience working with student enrollment.
• Experience with content writing for marketing initiatives.
• Experience working with Technolutions Slate, Ellucian Banner, or other CRMs.

Level III:

• 3-5 years of administrative experience working in an office, professional, or military setting.
• Experience working with college/university enrollment; preference for current/prior experience in CAHSS.
• Experience with content writing for marketing initiatives.
• Experience working with Technolutions Slate, Ellucian Banner, or other CRMs.
• Proficiency in two or more languages and/or relevant intercultural competencies.

Working Environment

• Standard office environment.
• Unexpected interruptions occur often and stress level is moderate to high.
• Noise level is quiet to moderate
• As this position will support departments across the College, individual(s) must be willing to meet with stakeholder at locations across campus.

Physical Activities

• Ability to sit in front of a computer for an extended period of time.
• Ability to sit or stand in front of a room for an extended period of time.
• Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.

Work Schedule:
Monday – Friday, 8:00 am – 4:30 pm. Option to work remotely up to two days per week.

Application Deadline
For consideration, please submit your application materials by 4:00 p.m. (MST) November 15, 2024.

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade

The salary grade for this position is 7

Hourly Range:
The hourly range for this position is $24.00-$27.00

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

Benefits:
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:

1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University’s educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non‑Discrimination‑Statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.