The Department of Facilities Management supports the mission of the University of Denver's physical resources in order to provide a healthy and safe educational environment for the campus community through services of the departments of Capital Projects and Planning, Facilities Management, Parking & Mobility Services, Auxiliaries & Real Estate, and Business & Operations.

Position Summary

Under the general supervision of the Assistant Director of Auxiliary Facility Operations within the Department of Facilities Management and Planning, and in close coordination with various University Event Managers, the incumbent is responsible for managing and supervising ice operations and maintenance in the Magness Arena and the Joy Burns Arena, as well as supervising the related staff. The Manager is directly responsible for hiring and training all conversion labor ice technicians and is accountable for delivering in accordance with the operations budget associated with this assigned area.

Essential Functions

In addition to following the University of Denver’s policies and procedures, principal responsibilities include, but are not limited to:

• The position is responsible for ensuring that the quality of the ice in both the Magness Arena and the Joy Burns Arena meets the standards as defined by and in compliance with the NCAA and the NCHC requirements and expectations, as well as meets the safety standards as per the U.S. Ice Rink Association and ORFA guidelines.
• This position is expected to meet regularly with Department Facilities leadership, Athletics staff, and various campus stakeholders to ensure client satisfaction and to report on operational viability in the near and mid-term to assist with effective scheduling and coordination of usage in both arenas.
• Supervises ice resurfacing operations; develops weekly work schedules to provide full staff coverage for all programming scheduled in both arenas.
• Ensure staff presence at all DU hockey games and practices.
• Develop an ice resurfacing training program, train the ice resurfacing drivers, and maintain an adequate supply of backup operators.
• Schedules and implements off-season and preventive maintenance programs that decrease reactive maintenance and costs and secure competitive bids for facility maintenance and repair projects when appropriate.
• Develops, implements, and ensures employee compliance with operating and safety procedures and trains employees in proper work and safety techniques.
• Exercises fiscal responsibility by ensuring that equipment and supplies are inventoried and safeguarded, that materials and labor for the work performed are used effectively and efficiently, and that shop expenses are within budgetary resources.
• Maintains records as required to provide adequate information on systems, purchase orders, and bids; oversees the timely completion of work order reports and provides other reports and analyses as requested.
• Responsible for the ongoing maintenance of ice equipment to ensure that necessary equipment is fully functioning.
• Responsible for ice paint operations, ensuring the rink(s) are NCAA compliant.
• Creates maintenance logs, physical testing protocols, and temperature checks on an ongoing basis to ensure continuity of operations.
• Collaborates with the HVAC staff and Controls technicians on a regular basis to ensure the ice plant and building environment are in the best position to support a high-quality ice sheet(s)
• Collaborates with the building maintenance staff, conversion team, and vendors as necessary to ensure the boarding system functions as designed for each event.
• Remain current in new methods and equipment for ice and related equipment.
• Performs to work at the highest level in their area of expertise.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, construction drawings, and procedures manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees and/or customers of the University.
• Ability to calculate figures and amounts such as weights, measures, discounts, interest, proportions, and percentages. Ability to apply concepts of basic and intermediate algebra.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to quickly assess a variety of data in emergency situations in order to develop effective solutions.
• Knowledge of principles and practices of supervision; ability to understand and apply University and Department policies and procedures consistently and fairly.
• Ability to plan, assign, and effectively supervise the work of others.
• Knowledge of methods, materials, tools, equipment, codes (e.g., OSHA, EPA, building), and regulations in assigned areas.
• Knowledge of occupational hazards, safety regulations, and safety precautions of the trade(s).
• Knowledge of the construction and operational principles of assigned area systems.
• Ability to operate a variety of equipment required for the performance of duties.
• Ability to maintain a variety of records, prepare reports, and order supplies using computerized and manual systems.
• Ability to prepare estimates of time and material required for projects.
• Ability to establish and maintain effective working relationships with a variety of professional, non-professional, and skilled trades personnel.
• Ability to respond to emergencies and work a flexible schedule when workload requires.

Required Qualifications

• Must be eighteen (18) years of age with a high school diploma or equivalent.
• A minimum of five years of relevant program management experience.
• A minimum of five years of supervisory experience.
• Valid Driver’s License and insurable by the University of Denver's Insurance Carrier.
• A combination of experience and education may be considered.

Preferred Qualifications

• Bachelor’s Degree in Recreation, Management, or a related field
• Professional certification in Assembly Facility Management or Ice Rink Management is desirable.
• Experience in production and operations support of Athletic, Recreation, or general assembly.
• Event support at a university, educational, or public event setting.

Working Environment

• The Employee regularly works near moving mechanical parts, in high, precarious places, and in outside weather conditions and is regularly exposed to wet and/or humid conditions, extreme heat, risk of electrical shock, chemical exposure, confined spaces, and vibration.
• The noise levels in the work environment are usually moderate.

Physical Activities

• The Employee is regularly required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, climb and balance, stoop, kneel, crouch, or crawl, lift more than 75 lbs., talk, and hear.
• Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Schedule

The University’s administrative offices are open Monday - Friday, 8:00 a.m. - 4:30 p.m. Work schedule may vary.

Application Deadline

Applications are accepted on an on-going basis.

Special Instructions

Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number:

The salary grade for the position is 11.

Salary Range:

The salary range for this position is $68,000 - $78,000.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

Benefits:

The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:

1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; Equal Pay Act; Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Workers' Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non‑Discrimination‑Statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.