About the University of Denver

The University of Denver (DU), a private university, is the oldest independent university in the Rocky Mountain region, with approximately 12,900 students in undergraduate and graduate programs. DU is classified as an R1: Doctoral University.

At the University of Denver, we’re doing higher education our way: authentic to the Rocky Mountain Wests confident optimism and pragmatic independence. It sets us apart. We’re preparing young people to be the solutions in their own stories, empowering them to face uncertainty with confidence and uncommon sense.

We’re fiercely ambitious and forward-thinking, surpassing all expectations to redefine success and how to achieve it. And we’re true to our mission as a top-tier private institution dedicated to making the world a better place – contributing to our communities and making positive change in the world.

About DU Advancement

The Denver Difference campaign is our most ambitious yet. It marks a dramatic shift in conventional thinking about what the university experience can and should be. DU is setting the bar with our approach to higher education, developing and preparing students to be successful in life in every way. The University of Denver is building an advancement enterprise that mirrors the excellence and innovation of our great institution. Inclusive of alumni relations, development, and student and alumni career services, DU Advancement is building and fostering a culture of deep engagement and philanthropy in support of our bold vision.

The University of Denver and DU Advancement deeply value inclusive excellence, recognizing that its success depends on how well it values, engages, and includes the rich diversity of constituents. As a part of that effort, we are continuing to grow a team of inclusive, collaborative, inquisitive, innovative, ethical, and transparent advancement professionals who possess deep mutual respect for one another and for our shared profession.

Position Summary

The Coordinator primarily supports database management and data collection processes and act as a backup for the operation of the newly built Burwell Center for Career Achievement. The role will serve a global network of DU alumni, families, donors, students, employers, and visitors. The Coordinator manages several business functions including  database management, internship module -creation and maintenance, and supports the customer experience at the Burwell Center. This employee must be able to multi-task and prioritize many competing deadlines and timelines. Attention to detail, commitment to quality, and ability to take initiative are essential to success in this position. The Coordinator must also be an effective, professional, and diplomatic liaison to a variety of audiences including University leadership, Burwell Center staff, donors, alumni, employers, and other constituents. This position reports directly to the Director of CPD Business Information & Systems, and reports to the Building Operations & Community Engagement Manager for responsibilities related to front desk and Burwell Center operations.       

This is a non-benefited position not to exceed 1,000 hours in a calendar year.

Essential Functions

Database Management

• Support software system maintenance, implementation and data configuration with Director and Information Technology
• Examine database system to help implement strategic streamlined processes that take into account the needs of the multiple constituents we work with
• Work with Information Technology on API maintenance and errors
• Engagement tracking and list entry
• Ongoing data quality management, including configurating fields for Student Groups and Assigned Advisors
• Keeping employer and contacts lists clean by merging and updating information as constituents input data into PCO forms
• Approving employee accounts for DU employees and updating employers of those who have left DU
• Manage PCO admin access and support training new career services staff
• Executing bulk quarterly updates for student groups and assigned advisors
• Overseeing yearly data backups of PCO data
• Bulk upload data updates and clean any unmatched items
• Populate Events in Qualtrics Surveys
• Verify and approve alumni in Crismon Constellation
• Post-graduation outcomes phone outreach and online research
• Review and validate data for post-graduation outcomes
• Create and pull custom reports related to student engagement and career outcome information
• Create ad hoc reports

Other Duties

• Collaborate on Internship Approval through Internship Module and communicate with Registrar, faculty, students, and International Student & Scholar Services (ISSS) as needed
• Build customized internship modules based on academic unit and department needs

Administrative & Front Desk Support

• Provides excellent customer service to University leadership, advancement staff, campus colleagues, alumni, donors, visitors and others.  Responds knowledgably and professionally to inquiries over email, telephone, and in-person.
• The Coordinator is expected to act as a backup for some shifts at the Reception Desk, and provide occasional support for Burwell events as needed.

University Citizenship

• Serve as an active and collaborative partner to all central and unit-based advancement functions and campus colleagues to foster strategic, effective, and collaborative advancement practices.
• Model “One DU” leadership.

Knowledge, Skills, and Abilities

• Outstanding attention to detail and commitment to quality.
• Excellent interpersonal skills, including verbal, written and organizational skills.
• An understanding and attitude of customer service; ability to be very flexible and adapt to change.
• Must be able to manage time well, particularly while managing competing priorities.
• Willingness to take initiative, keep a positive attitude, and maintain a professional demeanor.
• Adept at problem-solving, critical thinking, and using judgment in situations that that require sensitivity and tact.
• Knowledge and understanding of technical applications - or the ability and willingness to learn them - such as CRMs and CSMs, Excel, Banner, and Qualtrics.
• Demonstrated interest in managing data in inform business practices, and experience with data entry, cleaning, quality management, and database management.

Required Qualifications

• Bachelor’s degree or equivalent combination of education and work experience.
• 2 years of professional administrative experience, including significant data management responsibilities.

Preferred Qualifications

• Bachelor’s degree or equivalent combination of education and work experience.
• Experience working in higher education, a non-profit, or similar complex setting.
• Customer service experience.

Work Schedule

• Monday-Friday, 8 a.m. - 4:30 p.m.
• Appx. 20 hours/week
• Some nights and weekends as required

Working Environment

• In-person standard office environment
• Noise level is quiet to moderate
• Part-time position, approx. 16-20 hours a week

Physical Activities

• Ability to use a computer for an extended period
• Occasionally required to move about the office/campus 

Application Deadline

For consideration, please submit your application materials by 4:00 p.m. (MST) April 8th, 2025.

Special Instructions

Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Hourly Range

The hourly range for the position is $24.50 - $27.10.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

Benefits

The University of Denver offers some benefits for non-benefited employees. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:

1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University’s educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non‑Discrimination‑Statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.