The Office of Academic Advising (OAA) provides academic advising support to undergraduate students and faculty advisors through one-on-one meetings, classroom visits, and group workshops and training. OAA supports academic recovery (probation) students, students exploring their major options, incoming transfer students, and students who have received Daniels Fund awards and Denver Scholarship Foundation awards. OAA supports the DU Academic Advising Model by leading central communications to department chairs, more than 300 faculty advisors, and more than 15 staff advisors and through quarterly meetings. OAA works closely with the Director of Faculty Advising to support the unique needs of department chairs.

Housed within Academic Affairs, the Office of Student Success, of which Academic Advising is a part, promotes academic excellence, engagement, and student thriving by empowering students to make the most of their experience at the University of Denver. Academic Affairs collaborates with the schools, divisions, academic departments, the faculty, and student life to develop programs, curricula, and experiences that support, inspire, and challenge students. Our Student Success work is defined by our mission to advance a university-wide culture of holistic student thriving by developing and promoting best practices in student success and advising; driving data-informed decision-making processes and providing meaningful outreach to students that is both responsive and proactive.

Position Summary

Through daily meetings with students, this position works with all undergraduate students to ensure their transition, persistence, and success at the University. 

This position will work primarily on the University of Denver's campus.

Essential Functions

Academic Advising

Responsible for implementing appropriate office processes and practices to support and inform a proactive advising model. This includes:

• Holistically advising a quarterly load of approximately 300 undergraduate students with diverse backgrounds and educational needs regarding degree planning, course registration, major/minor exploration, and understanding the Common Curriculum and general undergraduate requirements in the effort to ensure their transition, persistence, and success at DU.
• Providing information and guidance on academic-related administrative processes, such as Academic Exceptions, Academic Standards, Course Overloads, and Leaves of Absence.
• Proactively tracking, outreaching to and working with students identified through early intervention systems (i.e., high-risk, first generation, students who have not been in for an appointment, students on academic probation, etc.).
• Coordinating and/or participating in the advising-related role of New/Transfer Student Discoveries Orientation program.
• Connecting students to student support resources, offices and departments across campus, as needed, to support holistic student development and success;
• Participating in the assessment and evaluation of academic policies, services, and programs.
• Maintaining thorough, accurate, pertinent documentation of student records and individual advising sessions within FERPA guidelines.

Office Collaboration

• Serves as a liaison and fosters intentional relationships with other departments and faculty advisors at the direction of Office leadership
• Participate in unit, department and/or campus-wide committees.
• Professional development
• Engages in on-going professional development activities, including but not limited to, memberships in professional organizations such as NACADA; attendance at conferences, workshops, division, and department training sessions.
• Advising Model Support
• At the direction of Office leadership, supports the development of trainings and resources for staff and faculty advisors across campus.

Other duties as assigned

Knowledge, Skills, and Abilities

• Decision making: Strong ability to make complex, independent decisions
• Excellent verbal, written, and interpersonal communication skills.
• Ability to effectively present information and respond to questions from students, University colleagues and the general public over the telephone, in writing and in person.
• Inter-personal skills: A proven ability to work well and nurture relationships with the advising team, faculty, and staff.
• Ability to successful resolve conflict.
• Detail Oriented: Process oriented thinking and ability to pay careful attention to detail.
• Organization and time management skills: Ability to juggle a wide variety of tasks and effectively prioritize responsibilities.
• Team oriented: Demonstrated ability to work well within a team with a high level of professionalism.
• Willingness and commitment to involvement with the National Academic Advising Association (NACADA).
• Strong ability to work independently and as part of a professional team.
• Ability to exercise good judgment in prioritizing tasks and meeting deadlines.
• Knowledge of student learning and student development.

Required Qualifications

• Bachelor’s degree in counseling, psychology or related field
• 2 years of full-time post-baccalaureate advising related experience in an educational setting.
• Experience working with faculty, staff, families, and students.
• Proficiency in Microsoft Office Suite

Preferred Qualifications

• M.A. in psychology, counseling, social work, higher education, or related field
• Knowledge of learning strategies, academic coaching, developmental advising models, and student development theories.
• Experience with programming and outreach
• Proficiency in Banner

Working Environment

• Standard office environment.
• Unexpected interruptions occur often and stress level is moderate to high.
• Noise level is quiet to moderate.

Physical Activities

• Ability to work in front of a computer for extended periods of time.
• Occasionally required to move about the office/campus.

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m.

Application Deadline
For consideration, please submit your application materials by 4:00 p.m. (MST) September 4, 2025.

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number:
The salary grade for the position is 7.

Hourly Range:
The hourly range for the position is $26.05-$26.40.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

Benefits:
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University’s educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non‑Discrimination‑Statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.