Director of the Learning Effectiveness Program

Apply now Job no: 493026
Work type: Staff Full-Time
Location: Denver, CO
Categories: Academic Administration

Campus Life and Inclusive Excellence (CLIE) is the student affairs division of the University of Denver. CLIE includes Housing and Residential Education, Academic Advising, Learning Effectiveness Program, Disability Services Program, Student Outreach and Support, Student Rights and Responsibilities, Sustainability, Inclusion and Equity Education, Health and Counseling, the Office of Student Engagement, Fraternity and Sorority Life, Discoveries Orientation, Parent and Family Engagement, the Cultural Center, Spiritual Life, Veterans Services, and Access and Transitions programs.

We are committed to providing students with the support and skills needed to become empowered citizens that positively impact the communities they are a part of, now, and in the future. We do so by challenging student to:

  • Reflect on their values and identities;
  • Recognize their strengths and acknowledge areas for further growth;
  • Understand the importance of needing support and seeking it;
  • Cultivate their passions; and
  • Foster the public good.

Founded in 1982, The Learning Effectiveness Program (LEP) is an internationally recognized fee-based program at the University of Denver provides individualized support for over 300 neuro diverse learners with Learning Disabilities, and/or Attention Deficit Hyperactivity Disorder (ADHD), students on the Autism Spectrum, and students who have a history of learning differences. LEP provides students with comprehensive programming that includes the following components: academic counseling, subject-specific tutoring, social-skill building, executive functioning support, Eye-to-Eye mentoring program, Journey to Empowerment Through Transition (JETT) pre-orientation program, and the Delta Alpha Pi Honor Society.
The mission of the LEP is two-fold:

1. To support and serve DU students
2. To serve as a resource to the University community

Position Summary

The Director of the Learning Effectiveness Program (LEP) provides a comprehensive strategic vision grounded in evidence-based practices in learning support services that help students learn, persist, succeed, graduate, and ultimately thrive. The Director will create an inclusive experience and evolve LEP in becoming a national leader for innovations in neurodiversity and Universal Design for Learning (UDL). This is a full-time position and reports to the Executive Director of Student Intervention and Support.

Essential Functions

Leadership and Supervision 

  • Audit existing operations and services and provide a comprehensive vision for evolving the department to meet the growing demand.
  • Lead, communicate, and implement departmental vision, leadership, coaching, and direction to the LEP staff for the delivery of quality services and programs.
  • Hires, trains, supervises, establishes performance goals, and evaluates LEP Associate/Assistant Directors and other direct reports.
  • Maintains a positive team climate and morale for the LEP staff.
  • Supports LEP students and their parent/families in navigating challenging situations and connecting them to the appropriate resources.

Crisis Management

  • Deescalates and manages crisis situations for students and families with diplomacy.
  • Effectively problem-solves crisis situations while keeping supervisors and collaborators in the loop and updated.
  • Consults with supervisors as needed to make sure all data points have been considered when making a decision.
  • Collaborates with appropriate Divisional and University partners to effectively manage crisis.

Campus Training and Collaboration

  • Provides on-going training and education to campus and divisional partners on how to create inclusive environments for students with learning differences, ADHD and the identity of neurodiversity including the application of UDL principles.
  • Effectively collaborates with colleagues in Disability Services Program (DSP), the Office of Teaching and Learning (OTL), and other divisional and university departments to align resources and coordinate services.
  • Collaborates with key campus partners to support student persistence through consultation, referrals, and early intervention.

Program Development and Assessment

  • Oversees the development of a streamlined new student experience to support the first-year academic and social transition integration into the DU community beginning with the JETT pre-orientation program.
  • Coordinates the implementation of a validated pre-post assessment of student learning and growth.
  • Designs, facilitates and implements a comprehensive assessment and program evaluation plan building on the CAS guidelines.
  • Prepares quarterly reports of LEP programs, effectiveness, challenges, student-skill building and long-range opportunities for growth working in partnership with Institutional Research.
  • Incorporates current data and evidence-based research to innovate services beyond best practices.
  • Engages in ongoing needs assessment to enhance programs and inform staff training. 

Budgeting and Fiscal Management

  • Provides excellent fiscal stewardship by monitoring the LEP budget and operational costs. 
  • Engages in annual fund-raising campaign/activities with the Office of Advancement for student scholarships and to enhance program offerings. 
  • Consults with Executive Director and budget officer to establish the LEP yearly fee schedule and engage the staff in the budget development process.

Communication and Marketing

  • Collaborates with the Division of Marketing and Communication to develop communications and publications for LEP including recruiting materials, publicity, and website management.
  • Participates in external student recruiting and donor events, both increasing visibility, credibility, and brand in the market.
  • Participates in internal events such as open houses, admitted student days, community events, or other initiatives to showcase LEP resources.

Departmental and Divisional Responsibilities

  • Attend and actively participate in office, departmental and divisional staff meetings, retreats, and trainings.
  • Maintains a high degree of visibility and availability to faculty and staff members.
  • Maintains professional skills and knowledge through continuing education, conferences, and professional development activities.
  • Other Duties as assigned: In consultation with the Executive Director, represents the Division by serving on University committees.

Knowledge, Skills, and Abilities

  • Knowledge of neurodiversity, cognitive disabilities, ADHD, traumatic brain injuries, and psychological disabilities.
  • Knowledge of latest research on learning disabilities as well as best practices in student learning and support strategies.
  • Knowledge of disability legislation as it relates to higher education.
  • Knowledge and understanding of diagnostic/psychological assessment.
  • Skilled in communicating effectively in writing, public presentations, and individual or group settings.
  • Ability to work in partnership with faculty, staff, and stakeholders across the university and in a variety of disciplines.
  • Ability to train and lead professional staff.
  • Ability to effectively facilitate change management.
  • Ability to address and resolve conflict.
  • Ability to integrate principles of diversity and inclusion into programs and practices.
  • Ability to successfully prioritize among multiple tasks and manage projects on distinct timelines.
  • Proficiency in Microsoft Office software with the ability to learn student information systems and other required administrative systems.
  • Knowledge of leadership and management principles.

Required Qualifications

  • Masters Degree in Educational Psychology, Social Work, Special Education, Higher Education, Counseling, Learning Disabilities, Communications, Business or other related fields.
  • 5 years of experience working in an educational setting.
  • 3 years of experience supervising professional staff.
  • Demonstrated experience and commitment to diversity, equity, and inclusion.
  • Demonstrated understanding and implementation of the principles of Universal Design for Learning (UDL).
  • Experience facilitating training and workshops.
  • Experience developing and implementing assessment plans and reports.

Preferred Qualifications

  • Doctoral degree
  • Demonstrated ability to review and interpret psychoeducational evaluations.
  • Experience working with college faculty.
  • Experience working with parent and families.
  • Experience working with students in K-12 Special Education.
  • Experience coaching or counseling college students with learning disabilities.
  • Experience in project management and implementation of new initiatives.
  • Experience with budget development and management.
  • Experience with Banner systems.
  • Experience with Simplicity platforms Insights and Accommodate.

Working Environment

1. Standard office environment.
2. Unexpected interruptions occur often and stress level is moderate to high.
3. Noise level is quiet to moderate.

Physical Activities

1. Ability to sit in front of a computer for an extended period of time.
2. Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.

Work Schedule
This position requires employees to work onsite 8:00am-4:30pm with some weekends, evenings, and holidays. (Schedules vary by department and position.)

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) on April 24, 2020.

Special Instructions
Candidates must apply online through to be considered. Only applications submitted online will be accepted.

Salary Range:
Salary will be determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is committed to enhancing the diversity of its faculty and staff. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, military/ veteran status or any other status protected by law.

All offers of employment are based upon satisfactory completion of a criminal history background check.

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