Building and Operations Coordinator

Apply now Job no: 494642
Work type: Staff Full-Time
Location: Denver, CO
Categories: Business Operations / Services

At the Graduate School of Professional Psychology (GSPP), our goal is to transform the way we think about and approach mental health and wellness. We do so through groundbreaking academic programs and experiential training that aims to ensure we can better meet the needs of the communities we serve. We are dedicated to developing exceptional practitioners and scholars by offering a well-rounded approach to education. Every single one of our programs blends valuable academic offerings, intensive field-based training, cutting-edge applied research, and constructive community engagement. Our academic programs are rooted in our history of service and have developed over time to meet the growing needs of society. For more information, please visit http://psychology.du.edu.

GSPP seeks to train students to provide culturally competent services to clients and the community. GSPP is committed to building a diverse and inclusive educational environment and encourages applications from individuals with minoritized identities. GSPP endeavors to create an accessible, affirming, and safe climate by actively engaging in the process of systemic transformation and accountability. GSPP has developed a collegial atmosphere with significant opportunities for creativity, teamwork and innovation.

Position Summary

The Building and Operations Coordinator is responsible for facilities and office management at the Graduate School of Professional Psychology. This responsibility encompasses GSPPs current on-campus and off-campus buildings as well as any future satellite clinics or buildings. In addition, the Building and Operations Coordinator provides general support to improve GSPPs operational functioning. This support includes processing financial and human resources transactions, planning and assisting with occasional events, and fulfilling other duties to provide backup or special project support to staff. The position will provide customer service support to faculty, staff, students, and community members, including clients in our psychology training clinics. In addition to providing support directly, the Building and Operations Coordinator will hire and train multiple student employees to assist with staffing a reception desk and providing operational support. Finally, this individual will build strong relationships across campus to facilitate effective support and communication regarding GSPPs facilities and operations. These relationships will inform the Building and Operations Coordinators efforts to document and improve processes and adopt best practices.

Success in this position requires strong attention to detail, exceptional communication and problem-solving skills, as well as enthusiasm for doing many different types of work. This position reports to the Manager of Business and Operations. 

Essential Functions

Facilities and Office Management

  • Manage GSPPs facilities (Ammi Hyde, Annex, and satellite buildings) to foster an environment that is functional, welcoming, and inclusive.
  • Serve as GSPP lead for emergency preparedness and response, and COVID Building & Access Coordinator.
  • Manage GSPPs supplies, furniture, and equipment in all rooms including classrooms.
  • Support scheduling for use of space in the buildings.
  • Communicate with faculty, staff, students, and community members about facilities, and materials, using a variety of strategies.
  • Serve as liaison with units across campus that support GSPPs facilities and operations, including Facilities, Campus Safety, Risk Management, and Information Technology; develop and strengthen relationships to improve GSPPs operations.
  • Serve as GSPP records retention liaison.
  • Assess space usage and utilize assessment to bring attention to building issues.

General Operations Support 

  • Cross-train to be able to assist GSPP staff with special projects and/or provide coverage during leaves or peak times.
  • Hire, train, and manage a team of student employees to provide administrative and customer service support to faculty, staff, and community members, including by staffing a reception desk in the lobby of the Ammi Hyde building.
  • Create and maintain documents to explain operational and financial processes and policies for faculty, staff, and students, and provide training as needed.
  • Identify and collaboratively implement improvements to operational processes and policies.
  • Foster relationships and share best practices among individuals in similar roles across campus.

Finance Support 

  • Assist with financial processes such as processing revenue and expenses.
  • Hire and train student employees to assist with these transactions.
  • Manage budgets related to facilities and materials.

Human Resources

  • Assist with a wide range of human resources processes, including hiring and onboarding.

Event Support and Management 

  • Assist with planning, executing, and support of occasional events for the GSPP community.

Knowledge, Skills, and Abilities

  • Strong organization skills with excellent attention to detail.
  • Punctual and reliable.
  • Strong relational and verbal and written communication skills, including customer service and conflict resolution skills.
  • Ability to communicate with a diverse range of stakeholders, including clients in our psychology training clinic.
  • Ability to maintain confidentiality.
  • Ability to manage multiple ongoing projects, juggle competing priorities, and meet deadlines.
  • Strong technology skills, including familiarity with MS Office suite and demonstrated ability to learn new software.

Required Qualifications

  • High school diploma or equivalent
  • 1-3 years of work experience that is directly related to the essential job functions.
  • Experience providing customer service.
  • Experience with office or facilities management.

Preferred Qualifications

  • Bachelor's degree or equivalent combination of education and experience 
  • 4-6 years of work experience that is directly related to the essential job functions.
  • Experience managing student employees.
  • Event planning experience.
  • Experience working with numerical data.
  • Experience working in an environment undergoing growth and change.
  • Familiarity with regulations and best practices around accessibility and inclusion.
  • Familiarity with University of Denver processes and systems.

Work Schedule
Typically 7:45am-4:15pm, with flexibility as needed to support evening or weekend events. 

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) January 24, 2022.

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number:
The salary grade for the position is 8.

Hourly Range:
The hourly range for the position is $23.50 - $29.00

Benefits:
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.

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