Procure to Pay Operations Manager

Apply now Job no: 496779
Work type: Staff Full-Time
Location: Denver, CO
Categories: Business Operations / Services

At University Financial Services (UFS) our primary role is to oversee and manage incoming and outgoing funds for the University. The five departments within University Financial Services provide various financial services, training, and support to the DU community. The UFS Operations & Innovative Solutions Department is passionate about providing exemplary service and resources while collaborating with other departments to reduce the administrative burden on Faculty and Staff. We strive to be a trusted and innovative partner in support of the DU community.

Position Summary

The Procure to Pay Operations Manager position is a new role to the division of University Financial Services. As a Procure to Pay Operations Manager within University Financial Services, you will play a pivotal role in supporting the implementation of the Jaggaer procure-to-pay software solution. You will also play a critical role in ensuring the smooth and efficient day-to-day operation of Jaggaer. Your in-depth knowledge of Jaggaer and your expertise in business process analysis will be instrumental in driving efficiency, enhancing procurement operations, and maximizing the benefit of this technology.
Joining our team during this important stage of the implementation project, you will be at the forefront of a transformative initiative, supporting the successful implementation of the new system. Your contributions will pave the way for improved financial operations within our university, fostering a culture of excellence and innovation.

This is a full-time benefited position which may be eligible for hybrid remote work based on the ability to complete essential job functions off-campus. This position reports to the Director of Operations and Innovative Solutions.

Essential Functions

  • Procure-to-Pay Analysis: Conduct a comprehensive assessment of our current procurement process and workflow, identifying pain points and areas for improvement to align with Jaggaer’s capabilities.
  • Data Management and Integration: Working closely with the university’s EAS team and internal business analysts, oversee data integration between Jaggaer and other financial systems, including Ellucian Banner and PaymentWorks, ensuring seamless data flow and accuracy.
  • Requirements Gathering: Engage with internal and external stakeholders to gather detailed business requirements for Jaggaer’s implementation, translating their needs into actionable plans and configurations.
  • System Upgrades and User Acceptance Testing (UAT): Stay current with Jaggaer updates, enhancements, and new features. Review release notes, assess their relevance to our procurement processes, and recommend adoption strategies. Participate in conducting UAT for Jaggaer upgrades and new releases. Develop test plans and ensure system changes meet business requirements.
  • Training and Documentation: In coordination with the Manager of Training and Communications, develop training materials and comprehensive documentation to support end-user training.
  • Continuous Improvement: Actively participate in process reviews and improvement initiatives, seek opportunities to enhance the efficiency and effectiveness of the university’s financial operations using the Jaggaer P2P software solution. Develop and maintain deliverables such as process maps and flowcharts.
  • Other Functions: Other duties as assigned.

Knowledge, Skills, and Abilities

The ideal candidate for this position:

  • Gathers detailed business requirements and analyzes business processes and data.
  • Performs system administration, configuration, testing, and training.
  • Explains technical concepts effectively to a variety of stakeholders and non-technical audiences.
  • Proficiently uses Microsoft Office products Excel, Word, Outlook, and Teams
  • Actively listens to improve mutual understanding.
  • Defines problems by collecting data and drawing valid conclusions supported by facts.
  • Interprets an extensive array of technical instructions in mathematical or diagram form and integrates abstract and concrete variables.
  • Is driven by learning how to address new and unknown items and documenting processes for future success.
  • Prioritizes tasks, manages projects, and meets deadlines in a dynamic environment.

Required Qualifications

  • Bachelor’s degree Business, Computer Science, Information Technology, Finance, or a related field.
  • Two (2) or more years of experience in administering and configuring Jaggaer or similar procurement and financial management systems.
  • Strong analytical and problem-solving skills to address complex process challenges.

Preferred Qualifications

  • Three (3) or more years of experience in administering and configuring Jaggaer or similar procurement and financial management systems.
  • Knowledge and understanding of financial processes within a university setting.
  • Experience working with Ellucian Banner ERP
  • Experience using SAP Concur

Working Environment

1. Standard office environment.
2. Unexpected interruptions occur often, and stress level is moderate to high.
3. The noise level is quiet to moderate.

Physical Activities

1. Ability to sit in front of a computer for an extended period.
2. Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m. The successful candidate may be eligible for hybrid remote work based on the ability to complete essential job functions off-campus, in accordance with university policy.

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) September 22, 2023.

Special Instructions
Candidates must apply online through to be considered. Only applications submitted online will be accepted.

Salary Grade Number:
The salary grade for the position is 9.

Salary Range:
The salary range for this position is $50,000 - $65,000.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; Equal Pay Act; Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Workers' Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non‑Discrimination‑Statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.

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