Credential Evaluator

Apply now Job no: 492674
Work type: Staff Full-Time
Location: Denver, CO
Categories: Student Affairs / Services, Academic Administration

The Office of the Registrar, an academic service center for the University of Denver community, takes an active role in assisting students and faculty with registration and advising by providing the tools needed to review academic progress, create class schedules and successfully register for classes. Specialized services include, but are not limited to:

  • Register for classes
  • Prompt transcript distribution
  • Degree evaluation and certification
  • Enrollment and degree verification
  • Classroom scheduling
  • Withdrawal processing

We provide pertinent information regarding academic policy, federal regulations, and procedures as related to the procurement, maintenance and release of educational records of our current and former students.

Position Summary

The credential evaluator serves as a liaison between the Office of Undergraduate Admission, Office of International Education, faculty and students in facilitating course credit equivalency requests and decisions. Credential evaluator maintains and publishes a public-facing database of course equivalencies for transfer and study abroad credit. This position reviews credit files for all academic units (except Law and Taxation) and is responsible for their completeness and accuracy as well as accuracy of electronic records on the University student information system. Serves as state residency administrator. This position maintains formal articulation agreements for undergraduate programs. Provides students with information on transfer and study abroad credit. A thorough understanding of University curriculum, study abroad programs, institutional policies relating to transfer of credit, and is essential to this position in order monitor, review and make recommendations for improvement of procedures.

There are two openings for this position.

Essential Functions

  • Manage the receipt of transcripts within the Office of the Registrar.
  • Process transcripts and other student records documents for admitted students in accordance with University record retention policies.
  • Administer and maintain holds on student records in accordance to University admission policies.
  • Determine residency classification for students.
  • Apply course equivalencies to transfer and study abroad course work.
  • Produce transcripts and other records for campus partners.
  • Compile transfer and study abroad course equivalencies decisions and publish records to a public-facing database.
  • Maintain articulation agreements for selected undergraduate majors.
  • Maintain course equivalencies for credit by examination (e.g., advanced placement) and publish equivalencies annually.
  • Maintain processes within the student information system for assigning credit to examination test scores.
  • Manage transfer and study abroad equivalency workflow and renders decisions on course equivalency requests delegated to the Office of the Registrar.
  • Mediate transfer and study abroad workflow requests from students to faculty ensuring information is adequate. Provide students with information on policies related to study abroad and transfer equivalencies.
  • Provide guidelines on transfer credit equivalencies to Undergraduate Admission, International Admission, and the Bachelor of Arts Completion Program.
  • Administer registration for study abroad and exchange programs at the graduate and undergraduate level.
  • Activities include establish, manage and maintain study abroad courses in course catalog and create sections in course schedule for each term; assign sections and batch register outgoing students; identify and solve problems, provide registration reports and follow-up with Office of International Education staff; create and manage study abroad records in Academic History (Banner Student System).
  • Grade and roll courses at the end-of-term.
  • Set-up returning students to enable web registration.
  • Assist students in dropping and adding courses and contact academic units to facilitate the acquisition of registration permissions (instructor approval, prerequisite, etc.).
  • Serve as liaison to the Bursars Office, the Office of Financial Aid and the student in the case of erroneous billing or holds.
  • Convey information regarding registration status and issues via verbal and written (e-mail) correspondence.
  • Work collaboratively with other registrar staff and serve as a liaison to Undergraduate Admission to ensure records for incoming undergraduate students reflect accurate credit assessment.
  • train undergraduate admission staff on transfer of credit practices and procedures.

Knowledge, Skills, and Abilities

  • Knowledge of academic degree requirements, various college calendars, conversion of academic credits, academic policies such as accreditation is important.
  • Incumbent must have or be able to acquire knowledge and expertise in evaluating educational credentials from foreign institutions. Knowledge of such policies at the University of Denver will be very helpful.
  • Personal computer skills are essential.
  • The position works regularly with computerized information systems.
  • Ability to read, analyze, and interpret college catalogs and other university publications, transcripts, other application materials, technical procedures, or policy manuals.
  • Ability to write reports and business correspondence.
  • Ability to effectively present information and respond to questions from students, University colleagues and the general public.
  • Ability to speak effectively before groups of students and other employees.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to make decisions according to rules, regulations and procedures.
  • Ability to make independent decisions in discretionary areas.
  • Ability to extract pertinent information from catalog descriptions and similar documents.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals associated with credit evaluation, converting of grading systems, computing GPAs, etc.
  • Ability to compute rates, ratios, and percentages.
  • While performing the duties of this job, the employee is regularly required to operate work-related equipment (e.g., computer, fax, calculator, copier); and to communicate effectively verbally and in writing with students or employees of the University.
  • The employee must be able to occasionally move about the office with the capability of transporting objects up to twenty-five pounds.
  • The employee must have the ability to access physical files from a variety of storage areas throughout the University.
  • Must have visual acuity necessary for extensive (over 50% of time) use of computerized systems.

Required Qualifications

  • Bachelor's Degree
  • One year of higher education experience 

Preferred Qualifications

  • Two years of higher education experience 

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m.

Application Deadline
Review of applications will begin immediately and continue until the position is filled. 

Special Instructions
Candidates must apply online through to be considered. Only applications submitted online will be accepted.

Hourly Range:
The hourly range for the position is $17.47- $22.00

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is committed to enhancing the diversity of its faculty and staff. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, military/ veteran status or any other status protected by law.

All offers of employment are based upon satisfactory completion of a criminal history background check.

Applications close:

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