Program Manager, Office of Field Education

Apply now Job no: 495968
Work type: Staff Full-Time
Location: Denver, CO
Categories: Business Operations / Services, Admin / Executive / Office Support, Instructional Support

The Graduate School of Social Work (GSSW) is a vibrant community of scholars and teachers committed to having a diverse faculty and student body. The School’s curriculum, research, and community partnerships emphasize social and economic justice, along with an understanding of and respect for social, political, and cultural diversity both nationally and internationally. GSSW provides an intellectual, collegial, and supportive environment that fosters interdisciplinary and international educational opportunities. GSSW engages in collaborative projects locally, regionally, nationally, and internationally. GSSW and the University of Denver are committed to enhancing the diversity of faculty and staff.

Position Summary

The Program Manager for the Office of Field Education at the Graduate School of Social Work (GSSW) performs a broad range of management, supervisory and communication duties related to the Field Education Program. The Program Manager reports directly to the Assistant Dean of Field Education and is an integral part of collaboration and planning on the Field Education Team of six faculty members, six staff members and sixty-plus adjunct field faculty members. The Field Education Office coordinates student internships in community organizations and engages students simultaneously in both classroom and practice learning during the academic year. The office serves over 900 students and over one thousand community contacts in organizations that provide internships. Internship sites are located throughout the United States, including additional placements abroad.

The Program Manager is responsible for the coordination and organization of these constituencies and supervision and oversight of the day-to-day operations of the field office with direct supervision of a full time administrative assistant and up to 3 work study students. The Program Manager must be able to operate with a high-level of independence as well as collaborate across various DU offices and systems for program development, and must be detail oriented, forward-thinking and flexible to meet the needs of an evolving program. The Program Manager must initiate and develop processes utilizing emerging technologies that are efficient, accommodate growth and meet the needs of all constituencies. The field education office operates year-round to meet the needs of community members that partner with the university and incoming students searching for internships prior to the academic year. The field office is a high-traffic environment that requires a manager that can simultaneously serve students, community members and faculty.

Duties include developing and implementing programmatic procedures and processes; managing the field office; serving as a university representative to community contacts; planning and executing all field education program events; communicating procedures and processes to community contacts and students; serving as a communication link between the various constituencies associated with the Field Education Program; database management; and providing support to the Field Education faculty.

Essential Functions

Supervision and Management

  • Overall supervision of administrative functions of Field Office and oversight over implementation of program processes.
  • Supervise the full-time Field Administrative Assistant and up to three work study students per year for approximately six hours each per week in the Field Office.
  • Manage field program processes and procedures regarding contracts and liability between the University of Denver and community agencies in coordination with Assistant Dean for Field Education and University Counsel and Risk Management.
  • Oversee and ensure the communication of policies and procedures to students, agencies, field supervisors, field liaisons, faculty and staff. Serve as information resource to faculty and staff concerning field placement information.
  • Develop and maintain online resources and online forms for students using University of Denver web-based applications related to field education.
  • Lead the planning, implementation and marketing of all field related meetings and events, including, but not limited to: annual Field Internship Fair with community partners, quarterly Field Advisory Board meetings, biweekly Field Supervisor trainings, quarterly Field Liaison Meetings, varied student orientations and an annual appreciation event
  • Oversees timely and accurate communication with all field constituents, by developing processes to ensure a 24-hour response time by the Office of Field Education, including the work of the Field Assistant and Work-Study Students.
  • Annually oversee the revision and production of the Field Manual and field education pages on the GSSW website.
  • Assist Assistant Dean for Field Education in managing budget for field program and events.

Oversight of Denver Campus Placement Process 

  • Collaborate with Office of Graduate Education, Admissions, Marketing, Program Directors, and other constituents to develop and manage the placement process for newly admitted and continuing Denver Campus students
  • Create and implement communication plan using SLATE and other technology
  • Manages completion of internship attestations through collaboration with external hospital systems.
  • Designing yearly placement timelines for incoming and continuing students.

Data Management 

  • Primary oversight over all field related surveys and evaluations including survey design, distribution, data compilation and analysis.
  • Manage requests for data across DU and produces reports and data to summarize and represent the work with students and agencies in the field program.
  • Lead the collaboration with and serve as liaison to the Office of Teaching and Learning (OTL) to continually enhance and improve the web-based

Knowledge, Skills, and Abilities

  • Strong supervisory and management skills.
  • Organization skills in developing and managing multiple projects at once
  • Excellent verbal and written communication skills requirement.
  • Public relations skills, ability to collaborate and communicate well across wide range of constituents
  • Clear, concise, flexible thinking and planning abilities, ability to prioritize and work independently.
  • Great attention to details and accuracy, good time management
  • Proficient in Microsoft Office Suite
  • Experience with or ability to quickly learn and use a variety of computer programs, including data management systems, Adobe
  • Acrobat, and data collection systems such as Qualtrics.
  • Demonstrated commitment, knowledge and ability to effectively engage individuals from broadly diverse communities

Required Qualifications

  • Bachelor’s degree + 3 years of progressive program management experience - OR - HS diploma or GED + 7 years progressive program management experience.
  • Demonstrated excellence utilizing complex technology (such as databases, Qualtrics, etc) to create efficient processes.

Preferred Qualifications

  • 2 years of direct supervision experience

Working Environment

Standard office environment, M-F 8-4:30
This position may be performed on campus or with a hybrid on-campus/remote work option.

Physical Activities

Ability to sit in front of a computer for an extended period.
Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs. with assistance.

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m. This position may be performed on campus or with a hybrid on-campus/remote work option.

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) February 2, 2023.

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number:
The salary grade for the position is 9.

Salary Range:
The salary range for this position is $55,000-$62,000.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

Benefits:
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.

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